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A very big little business

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Many years ago, a fledgling trade fabricator called Glazerite began to grow, firstly by giving its small customers the kind of service that others only gave to their big accounts. But then, and more uniquely, it went on growing by remaining loyal to those same small customers even after the much bigger ones started to sign up.

Now, as a result, some of those small customers are doing very big things, still with the support of what is now The Glazerite UK Group Ltd, and there could be no better example than Aylesbury-based Goldseal Conservatories Limited. Comprising only Gary Copp with son Rhys and their friend Adam as fitters, the company has a portfolio of some very enviable installations worth as much as £60,000 per household, with no salespeople, no advertising and no promotions – and business has never been better.

Gary explained: “Glazerite has built itself by working with small companies like us that need to keep a level of service and trust in everything we do. That is very important to us and has been a big part in our getting to where we are today.”

Trust is a very big part of that support, he added: “If I ring and say a frame has arrived damaged, they will take my word and get a replacement out to me straight away, not wait until they see the return, so I can get the job done.

It was not so at the beginning, he continued. Having been in the industry most of his working life, he took the big step of setting up on his own ten years ago when he grew frustrated at working for other people but at first it did not work out too well: “We just weren’t getting the support we needed from our first supplier. Then after a couple of years, we moved over to Glazerite and straight away wished we’d done it sooner!”

Goldseal’s customer profile of both high value properties and many traditional village locations fits in ideally with Glazerite’s product range, so the Residence9 flush sash is much in demand as well as the mainstay of the acclaimed VEKA FS70 and its online gallery at www.goldseal.org.uk shows just a few of the installations in its impressive portfolio.

The Glazerite UK Group is VEKA’s largest trade fabricator in the UK and a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England.

Recent Case Studies

Window replacement delights Hatcham College
Funded by the government's Condition Improvement Fund, The Window Company (Contracts) has just completed an impressive window replacement project at Hatcham College in South East London, part of the prestigious Haberdasher's Askes' Schools Federation.  The award winning commercial installer was appointed as the principle contractor by Arcadis Consulting, working on behalf of the school for 3-18 year olds.  Parts of the historic Hatcham College date back to 1890, so the challenge for The Window Company (Contracts) was to supply and install windows which were in keeping with the age and character building but still represented best value. Because they are entirely independent, they were able to successfully identify a range of different products from a number of different suppliers which perfectly matched the different elements of the specification.  This included six 4600(h) x 2000(w) bespoke sapele hardwood double glazed sash windows for the school hall from NJL Joinery in Essex, painted white on the exterior but left varnished in the natural wood on the interior to match the hall's existing panelling. These were fitted with Guardian SunGuard SuperNeutral glass to minimise solar gain and even feature the original openers which The Window Company (Contracts) expertly restored and refitted. In other parts of the building, they installed a mix of arched head vertical sliders and tilt and slide windows with Astragel bars, fabricated by Glazerite in VEKA's Matrix profile which matched the external appearance of the timber they were replacing. They also created a new opening in the dining hall and fitted a new set of Comar Commercial aluminium double doors.  The Window Company (Contracts) has extensive experience in the education sector and its team are all CRB checked and fully trained to work on school sites. It has the flexibility to be able to deploy fitters at short notice to work during school closure times and is renowned for its commitment to always delighting clients. Mary Williams, Business Manager at the school, was impressed with their approach: "What we liked was that The Window Company (Contracts) did exactly what we wanted on the project and not just what suited them best. We are delighted with the products they recommended, particularly the new timber sash windows, and with the attention to detail they showed on every aspect of the project.  We knew that we could trust everyone on the team and, with one project manager responsible for everything on site, they were very easy to work with. Nothing was too much trouble and we would definitely work with them again."
  |   Tags: Commercial, Installers
Mill renovation for University
K2 Aluminium Systems, an installer of the Glazerite UK Group recently completed a redevelopment project in Halifax for Leeds Beckett University Business Centre.  The project consisted of 125 windows as part of the larger multi-million pound transformation programme on the old weaving mill located on Horton Street in Halifax.  The architectural aluminium specialist installed VEKA’s M70 frames in grey, which were manufactured by Glazerite’s Bolton Division. Sales Manager for Glazerite, Pete Smith, explains: “The Matrix 70 system, characterised by its 5 chambers and clean chamfered lines, provides a modern, energy efficient solution that looks equally at home when used for new build projects or refurbishment projects such as this one. The required styles looked complex in design but were easy to manufacture thanks to our state-of-the-art multi-headed welding and cleaning facilities.  “K2 needed a quick turnaround to fulfil their tight fitting schedule, installing a floor per week to meet the completion deadline, and our nationwide coverage meant we could deliver as and when required.  “The frames themselves were matched to the original timber window style to keep in touch with its period façade, and this project is another great example of thermally efficient, modern materials being used to allow a historic building to live on for many years to come.”  As part of its partnership with Calderdale Council, Leeds Beckett University is launching a new initiative to drive growth amongst early-stage and growing businesses. The University Business Centre will be based at Piece Mill in Halifax, next to historic Piece Hall, and will re-open later this year.  Piece Mill is an impressive converted mill providing open plan, affordable office and meeting space plus a range of business support in the centre of Halifax. The centre is part of a network of Leeds Beckett University Business Centres that have been operating for more than 15 years. Over 200 businesses across the region are currently located in Leeds Beckett’s private, shared and co-working spaces which to date have supported over 800 businesses to accelerate their growth. Support from Leeds Beckett has been proven to almost double business sustainability, with a 95% business survival rate in the first year of trading. To find out more please visit www.leedsbeckett.ac.uk/halifaxbusinesscentre. The Glazerite UK Group is one of VEKA’s leading trade fabricators in the UK and a long-standing Network VEKA and Independent Network member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester. South Wales and the West of England are served through the South West distribution hub in Bristol. 
  |   Tags: Glazerite, Commercial, Installers
Colour-coding Windows at New Build Special School
When the specification for a new-build special school called for a colour coding of windows with unusual bespoke reveals and cills, the solution came in a combination of PVC-U windows set in made-to-order aluminium surrounds.  Birkenhead-based K2 Aluminium Systems Ltd, despite its name, is also an established PVC-U installer, so it was ideally placed to come up with the solution based on pressed aluminium cills and exterior reveals around VEKA frames from the Glazerite UK Group. Palmerston School, Liverpool, is a special school for pupils aged 11 to 19 with multiple learning difficulties, and is now housed in the new-built premises replacing an original building nearby. The windows are colour coded in red, blue ywllo and green to help pupils to navigate around the school and to identify different areas. The work, for main contractor Kier Construction, entailed 55 windows, each with four top-openers, in RAL 7012 Basalt Grey foil on white. The aluminium elements were pressed and powder coated to order for K2 and also included an upright panel between each frame and cill to allow additonal ventilation space beneath the lower openers. Also in the contract were five glazed doors fabricated in Schueco aluminium.  The bespoke elements required careful planning and drawing, as K2 commercial manager Liam Bird explained: "It was quite an ususual specification but one where our background in both PVC-U and aluminiun paid dividends. Working with Glazerite on the PVC-U fabrication and with our own experience of aluminium, we were able to complete the work to specification and without problems and the result speaks for itself." The Glazerite UK Group is VEKA's largest trade fabricator in the UK and a long-standing member of the Independent Network and its predecessor Network VEKA. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England.
  |   Tags: VEKA, Commercial

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