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Senior Customer Service Advisor

Based in Wellingborough

This role primarily involves building customer relations with our existing customer base. This involves assisting customers with queries and issues they may have on a daily basis. You will be responsible for assisting our customers with all aspects of the order process from quotation to after sales. This will involve dealing with the customer as well as other departments within the company.

Key aspects of the role involve:

  • Customer Support
  • Logging and following up Non- Conformances
  • Liaising with other departments to ensure customer gets best service possible
  • Working as a team

Qualifications and Education Requirements

Candidate should have a good telephone manner and good customer service skills. The candidate should also be keen to learn as knowledge of the product plays a key role in making a success of this role.

Preferred Skills

Confident and outgoing character who is able to deal with all types of personalities.

How to apply

Please send your CV and a covering letter to: [email protected]

 

Download job specification sheet

 

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Senior Customer Service Advisor

Learn more about how Glazerite can help your business grow with one of the most comprehensive product portfolios and support packages in the industry.

The Glazerite UK Group Ltd manufacture and supply uPVC Windows, Doors and Conservatories to trade customers from sites in the Midlands, Northwest, East and Southwest.

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