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GLAZERITE EAST CELEBRATES A YEAR OF INTEGRATION – AT LAST!
GLAZERITE EAST CELEBRATES A YEAR OF INTEGRATION – AT LAST!
The small matter of a long overdue high-speed broadband installation may be seen by some as the conclusion of a year-long transformation of the former City Beads Halo fabricator into part of The Glazerite UK Group but in many ways, it was more like the beginning. “Up to then, everything had been paper-based for the 32 years of our existence,” Mark Smith, former MD of the Peterborough company and now director designate of the new division, Glazerite East, explained: “Only when that changed could we really begin to move forward. It was an immensely frustrating time for all but the progress since then has been massive.” Of course, Glazerite was progressing the transformation on many other fronts during the wait, not least in machinery upgrades, and over £125,000 was spent on new quad and crucifix welders from Winmac as soon as the ink was dry on the acquisition deal. Beyond that, another £50,000 went on bringing the IT in line with the existing Glazerite systems and more was spent on signage, vehicle livery and new windows and doors to bring the site inline with the new group brand. Group Director Jason Thompson said the lack of broadband strength, and the delay in the provider remedying the problem were a major setback: “This meant we were not able to introduce our Evonet management and other systems for the better part of a year. However, we made the best use of that time, not only implementing the ‘hard’ changes like upgrading the building and machinery, but also introducing the Glazerite culture among the workforce. “We began with familiarising all the staff with Glazerite and assuring them of our long-term commitment to the business as well as outlining our short and medium term plans. We have also been able to improve both their working conditions and terms of employment. The other side of the equation is of course the existing customer base and, even before the IT issue was solved, the feedback from them was very encouraging and has gone on getting better since then.” Now, just as at Glazerite’s other production sites, everything is bar-coded across the whole of production and dispatch so that, along with Evonet, there is full transparency and accountability throughout. Mark Smith continued: “Now that all the systems are in place, we and our customers are beginning to see the real benefits of the acquisition. Lead times have been brought down in line with the rest of the group, full online quoting and ordering is available to all customers and, most importantly, they all have full access to one of the most comprehensive product ranges in the industry, all via this one single point of contact.  Not to mention the great marketing support that is now available to our installers, being part of the group really does open up so many opportunities to our installers ” This means the former City Beads customers can now not only offer the full range of mainstream VEKA systems but also its sliding sash and Imagine bi-fold, patio and flush doors, Warmcore windows and bi-folds and all Residence9 and Solidor products. By the same token the rest of the group now has access to the Halo range from Glazerite East’s ongoing operation. Another benefit for Peterboroughcustomers however is that, whether they are working with mainstream VEKA or Halo systems, they can apply to become part of the Independent Network (formerly known as Network VEKA) via Glazerite’s long-standing relationship with the organisation. Mark Smith concluded: “We see a great future as part of the Glazerite UK Group. The company has already shown that it is prepared to invest time, money and commitment into bringing this new division into line with the standards set by the rest of the group, and we can see that what has happened so far is only the beginning.”
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News
GLAZERITE OFFER INSTALLERS THE COMPLETE PACKAGE
GLAZERITE OFFER INSTALLERS THE COMPLETE PACKAGE
Fresh from another successful FIT Show Jason Thompson, Director at The Glazerite UK Group Ltd, takes time to reflect on what has been most effective in helping the company to cement their name as one of the most comprehensive door and window fabricators in the business: “The FIT Show is the industry’s key event so always gives us a great platform to reach out to potential trade partners and show what we have to offer. This year was no exception and we got the opportunity to network with lots of great people, including many of our existing partners.” “Being able to provide these trade partners with such an extensive choice, and the flexibility that comes with that, is definitely one of Glazerite’s strengths,” said Jason. “Offering installers names such VEKA, Solidor, Residence and Palladio, to name just a few, all from one place goes a long way towards making their job easier and more efficient.” Some of the best examples of the seven profile systems that Glazerite work with were showcased by Jason and his team at the show, including the mechanically jointed VEKA VS, flush sash from Halo, and a selection from the premium R9 range, all displaying the level of quality that the company offers its customers. “We have already established a good base of quality products for installers to choose from but we are always looking for the next way to further expand and improve our offering to help them remain competitive,” Jason continued. “In the lead up to the show we were delighted to agree an exclusive partnership with acclaimed flood defence manufacturer Flood Angel which means Glazerite installers can now take advantage of membership to an exclusive retail partner network authorised to market these products throughout the UK. It was great to see so many take the opportunity to talk to the Flood Angel representatives and view the flood door example that we had on the stand. “However, it’s not just about the products, but also the enhanced benefits we can offer our trade partners. One of the key strengths we have as a fabricator is the range of support packages that we can supply through teaming up with some of the most respected organisations in the industry, including Network VEKA, Planitherm Installer Network, Maco Secure +, ERA five star VEKA and Halo approved installer and the Ultion £1000 break in guarantee. “One of the other vitally important benefits that Glazerite can deliver is good quality marketing support. Almost every fabricator offers something of this nature now, but we have ensured that an experienced dedicated team is in place who are fully equipped to help our members with anything from new logos and brochures, to a brand new website, to training on conversion and sales strategy. Jason concluded: “UK homeowners have moved on significantly in recent years and have far greater expectations and we have moved on accordingly. This ensures that our installer customers are able to cope with the increasing demands of consumers and the FIT show allows us to physically show our customers what we can offer.”
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Case Study
Thistle Renovate
Thistle Renovate
Glazerite UK Group Limited customer, Thistle Windows and Conservatories, has supplied three unusual curved windows as part of a large scale period property renovation in Aberdeen, for local installer and long-standing customer, Fitzbuild. Andy Cadman, Sales Director at Thistle Windows explains: “The granite-built property had its original timber windows which were around 100 years old and the homeowners wanted to replace them with new, more efficient windows. Keen to replicate the original heritage look, which included three curved frames in the upstairs front bedroom, the homeowners contacted Dave Fitzpatrick from Fitzbuild, having seen the quality of his workmanship at a nearby property. Dave has been a regular customer of our trade division for many years and has experience in fitting this type of window before, and was aware of the installation requirements.” The complete project included around 40 windows as well as residential doors, all finished in white. The specialist blending of the VEKA system and glass units for the curved frames were handled by Glazerite’s Bolton Division, who arranged for the finished products to be shipped to Aberdeen. Group Director Jason Thompson commented: “We always strive to achieve our customers’ requirements, and work with them every step of the way to get the detail right. This installation was a specialist job, where all the glass and units had to be bent, and the finished result is very in keeping with the area and the age of the property; it looks fantastic.” “Glazerite are always ready to take on the challenge of a project which comes with a more complex list of client requirements, and this one was no exception. With a wide ranging product portfolio across 7 profile systems, those projects that may often seem difficult to others can be easily accommodated by the Glazerite team,” Jason added. Award-winning Thistle Windows and Conservatories is Aberdeen’s leading home improvement specialist and has been buying VEKA frames from Glazerite since 20013. Visit www.thistlewindows.com or call 01224 706555 for more information.
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News
Glazerite Gang Claim Record Trophy
Glazerite Gang Claim Record Trophy
Glazerite installers have beaten all previous records, taking a fantastic five out of seven national trophies – including overall winner – at the annual Network VEKA Awards on Saturday. Top of them all, scooping its 15th national Network VEKA Award as Member of the Year, as well as the £1.5million-plus category, was Aberdeen-based Thistle Windows and Conservatories, followed by NV founder member Goliath Homeworld of Cannock in the £1m-1.5m category, Shane Howells of Ledbury in the £750k-£1m and MG Window Systems of Northampton in £500k-£750k. Glazerite UK Group Ltd also saw another 15 of its installer partners listed as finalists in the national categories, including six in the two, smaller turnover, categories where it did not have a winner, and over half (12 out of 23) of the total new entries and re-entries into the organisation’s elite 100% Club. This year’s Network VEKA Awards had been reconfigured to replace the UK regional trophies with seven national awards, in six categories based on turnover plus a Member of The Year, as well as trophies for best new member in the North and South respectively as before. The ceremony was held at the Chesford Grange Hotel, Warwick, where the trophies were presented by Network VEKA brand ambassador, snooker legend Steve Davis. “Our installer partners have excelled themselves yet again,” said Jason Thompson, Director of the Glazerite UK Group Ltd, after the presentation. “Network Veka is second to none in this industry for the standards it sets and the quality that its members consistently deliver, and these awards are among the most coveted in the industry. The trophies are a credit to every one of the winners but we are also very proud of our absolute commitment to helping them and all of our installer partners to grow with the best possible support that any trade fabricator could offer.” He added: “It is well worth noting that these winners, just as in previous years, are those businesses that have fully embraced the Network Veka package and made the best use of everything it offers – something that we at Glazerite have always encouraged our member installers to do. This year, the change in the awards to a national base means all the members are competing against their peers on a level playing field rather than region by region. “Also this year, all Network VEKA members passed £1billion accumulated sales and still maintained their 97% average customer satisfaction rate; that is a truly market-leading performance.” The Glazerite UK Group is VEKA’s largest trade fabricator in the UK and a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. The Glazerite UK Group will be at the FIT Show, stand E15.
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News
GLAZERITE LEADS THE WAY WITH HIGH-SPEC FLOOD DOOR
GLAZERITE LEADS THE WAY WITH HIGH-SPEC FLOOD DOOR
The Glazerite UK Group Ltd has further increased their offering after recently teaming up with acclaimed flood defence manufacturer Flood Angel. Customers now have access to a range of high-specification flood doors, which include residential, French & composite, along with the opportunity to become part of an exclusive retail partner network authorised to market the products throughout the UK. The composite door, the first of its kind in the UK, is based on a Palladio monocoque slab, Halo frame, patented seals and Maco hardware with a key feature being that it is fully compliant with PAS 1188 –1:2014, as are the other doors in the range. The certification guarantees that the door is able withstand water levels up to 600mm deep, all made possible thanks to a group of unique components including highly specialised locking mechanisms and gaskets. Jason Thompson, Director of The Glazerite UK Group says more and more homeowners are concerned about the risk of flooding: “They recognise the need to protect their homes but they also want the reassurance of a high-specification defence system, and nowhere more so than the doors. “Flood Angel has a reputation second to none for all kinds of flood mitigation systems, including its range of Flood Defender doors. Now, we are inviting installer partners to become part of a network of exclusive dealerships to market the door all around the UK and tap into this lucrative market.” Flood Angel CEO Frank Kelly added: “Any flood door is only as good as the quality of fitting, every applicant to the retail network must undergo intensive training by the manufacturer to ensure installation standards are as high as the specification demands. Frank continued: “Our doors, like all Flood Angel products, are made to the highest specification to tackle the serious challenges caused by flooding. Working with such a respected company as Glazerite, as well as a network of fully trained and monitored installation companies, we can be sure those standards are matched all the way from the factory to the finished product in every customer’s home.” Flood Angel has its own BSI approved testing facility – the first ever private facility of its kind in the UK – at its Droitwich HQ, including a replica house in a flood tank complete with wave machine, where all its products are developed and thoroughly tested.
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News
Thistle Renovate
Thistle Renovate
Glazerite UK Group Limited customer, Thistle Windows and Conservatories, has supplied three unusual curved windows as part of a large scale period property renovation in Aberdeen, for local installer and long-standing customer, Fitzbuild. Andy Cadman, Sales Director at Thistle Windows explains: “The granite-built property had its original timber windows which were around 100 years old and the homeowners wanted to replace them with new, more efficient windows. Keen to replicate the original heritage look, which included three curved frames in the upstairs front bedroom, the homeowners contacted Dave Fitzpatrick from Fitzbuild, having seen the quality of his workmanship at a nearby property. Dave has been a regular customer of our trade division for many years and has experience in fitting this type of window before, and was aware of the installation requirements.” The complete project included around 40 windows as well as residential doors, all finished in white. The specialist blending of the VEKA system and glass units for the curved frames were handled by Glazerite’s Bolton Division, who arranged for the finished products to be shipped to Aberdeen. Group Director Jason Thompson commented: “We always strive to achieve our customers’ requirements, and work with them every step of the way to get the detail right. This installation was a specialist job, where all the glass and units had to be bent, and the finished result is very in keeping with the area and the age of the property; it looks fantastic.” “Glazerite are always ready to take on the challenge of a project which comes with a more complex list of client requirements, and this one was no exception. With a wide ranging product portfolio across 7 profile systems, those projects that may often seem difficult to others can be easily accommodated by the Glazerite team,” Jason added. Award-winning Thistle Windows and Conservatories is Aberdeen’s leading home improvement specialist and has been buying VEKA frames from Glazerite since 20013. Visit www.thistlewindows.com or call 01224 706555 for more information.
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News
New Hardware for Vertical Slider
New Hardware for Vertical Slider
We’ve reviewed the hardware available for our vertical sliders and decided to move to a more fitting range from 1st May 2017. We are currently running through existing stock, but orders delivered from the above date may be fulfilled with the new range. • Improved aesthetics • Greater choice of lever styles • Available in 8 colours, matching the Fab & Fix range to fully suite a property • Colour co-ordinated screws perfectly match the cam locks... it’s in the detail • Document Q compliant and PAS 24 / SBD • 10 year warranty including surface finish • Full benefits of the ERA 5* guarantee The standard will be the Classic” finish with the options of the Architectural or Heritage finish if required. Full details are available in the secure login area of our website.
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News
Premium products deserve dedicated production
Premium products deserve dedicated production
We're still undergoing a massive investment programme this year, with our new Specials division for our premium products.   The new factory is just 500 yards from our main site on Rixon Road and has over 30000 sq ft for production of many of our premium products including: •Vertical Sliders •Warmcore Aluminium Doors •Warmcore Aluminium Windows •New Wave Swing & Slide doors •Residence 9 Windows •Imagine Patio and Bifold •Folding Sliding Bifolds This also offers us additional space which will give us a trade counter for the midlands, showroom and training facilities.
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News
Bring on the Flood Door!
Bring on the Flood Door!
NEW FLOOD DOOR... only available to Glazerite customers For some time now we’ve wanted to be able to offer a flood door as a part of our portfolio. After exploring a number of options and routes to market we are pleased to announce our joint venture with flood defence experts, Flood Angel. Flooding in the UK is on the increase and offering a high quality flood door has been high on our agenda for some time. This is an area that we haven’t gone into lightly. It needs the backing of an expert in the field, which is why our partnership with Flood Angel was a natural choice. Working with the experts Not only do they have the kitemarked products, they are firmly committed to only working with quality installers for floor defence products. Every installer must undergo a comprehensive BSI accredited training course that equips them with all they need to expand their business within the flood sector. As with all Glazerite products our flood products are supplied with the necessary accreditations, which for this market is PAS 1188-1:2014. About the door The composite flood defender door is manufactured from the Palladio slab (which we launched at FITshow last year). The unique techniques adopted in the monocoque construction give it superior strength, thermal protection, security qualities and of course, outstanding flood mitigation qualities. French doors and uPVC entrance doors are also available and supplied within the system 10 profile. Watch this space though as Flood Angel are renowned for supplying innovative flood solutions and are constantly developing the range.
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The Glazerite UK Group Ltd manufacture and supply uPVC Windows, Doors and Conservatories to trade customers from sites in the Midlands, Northwest, East and Southwest.

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