GLAZERITE: WHEN BEING PARTNERS SHOWS
We all hope that the recession is coming to an end but for some, it never really began, and much of it can be put down to working together during difficult times. This is certainly true of Glazerite Windows Ltd, the VEKA trade fabricator and one of its most loyal customers, Fairweather Windows Doors & Conservatories, operating from Yorkshire.
The relationship isn’t strictly a business one; in fact for Peter Smith, Sales Manager for Glazerite, and Paul Greig, their contact goes back some 25 years. “It’s all about relationships,” explained Peter, “along with delivering on quality and supply, allied with a long term view towards your customer.”
Glazerite has continued to prove that with its list of some 400-trade customers that covers the UK, France and as far away as the Falkland Islands. But the quality is spread evenly, including to Fairweather which recently opened a new showroom in Wyke, near Bradford to develop the retail side, showing a comprehensive display using the VEKA range.
The business has been going for 12 years and is a partnership between Paul Greig and his son, Patrick. They have two fitting teams covering Yorkshire but have also worked in the Shrewsbury area.
The relationship with Glazerite has been a crucial factor as far as Paul is concerned. “They have been absolutely brilliant. Peter Smith is like that ad which says it does what it says on the tin and that’s been true in our relationship for 25 years.
“I can’t thank him enough. They’ve helped with our showroom and we’ve recently been using their Satellite online ordering software package to great effect. In fact, nothing has been too much for them and that’s included delivering to us at 6am. It’s been a partnership that I can’t value enough.”