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Celebrating our 20th year in business

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It’s hard to believe that just two decades ago, WIFI and Google were in their infancy, and we managed to somehow get through the day without smartphones, social media or Netflix. Britney was on the radio, England failed to make it out of the group stages at the Euros, Big Brother arrived on Channel 4, and we’d survived the Millennium Bug.

The year 2000 was also the year John Hewitt and Jason Thompson founded Glazerite from a 1000 sq. ft factory in Wellingborough, Northamptonshire. They had just four members of staff and one product – the VEKA Matrix 58mm – and a target of 40 frames per week.

VEKA has been with Glazerite since the beginning with the company now growing into one of their largest customers. VEKA MD, Dave Jones, has worked closely with Jason and John from the very start. He believes the relationship between the supplier and fabricator has been built on a ‘mutually successful, open and honest partnership.’

Dave says: “Together, VEKA and Glazerite deliver the best possible products and services, and have continued to do so, even during tough times in the industry. We have always stood and worked together, and we’re both stronger for it.”

Today, Glazerite employs over 270 staff who each strive to make us a ‘best-in-class’ supplier for our installer partners. Our product range has evolved into one of the most comprehensive in the industry and from humble beginnings and 40 frames in 2000, we now have a capacity to manufacture in excess of 4000 frames per week.

2020 will also see the full effects of the £1 million investment we poured into the business last year, with improved efficiencies and capacity at our Northwest division thanks to the expansion of our Bolton site, and broader reach thanks to new vehicles in our delivery fleet.

So what will 2020 be remembered for? Definitely Brexit, and hopefully a better performance at the Euros. For Glazerite though, we intend to make it the beginning of another two decades of growth, cementing our position as the fabricator of choice and continuing on in our mission to help our installer partners achieve their own business goals.

On 29th February, we will be marking our 20 years in business by holding an event at Sywell Aerodrome for all staff members. This will be in recognition of all employees hard work and dedication in helping the business reach this impressive milestone.

Recent News

Covid-19: Glazerite publishes guide to support installer partners returning to work after 'lockdown'
Trade fabricator the Glazerite UK Group has launched a guidance brochure and online hub to help home improvement companies operate in the ‘new normal’. The unprecedented nature of the Covid-19 pandemic has meant uncertainty for many businesses, and in particular those who work in customer’s homes. Now Glazerite has pulled together all the available official guidelines, resources and reference points into an online and printed ‘toolbox’ format. It details risk assessments and other policies and procedures in line with Government guidance, as well as links through to the different types of business and financial support currently available. The site at Homeimprovementshub.co.uk also includes pointers on marketing in the current climate, and contact details of helpful organisations for those who could be struggling with their mental health. Michelle Wright, Glazerite’s Group Marketing Manager, explains: “Adapting to a new way of working can be challenging, and navigating through the guidance can be potentially confusing. We wanted to pull together all of the current guidelines and resources into one place for our installer partners to help them find what they need to know quickly and easily.” Glazerite offers its customers a comprehensive product portfolio, and also a raft of other services, including marketing support. Michelle says: “In the current climate, digital marketing is more important than ever, so we’re encouraging customers to update their websites and make best use of social media channels; sharing what they’re doing as a business around the new working practices. “Our toolbox contains some ideas on key marketing priorities in the current climate, and includes links to our retail suite of brochures. Websites should be a priority for all businesses, which is something we already offer to our installer partners. We’re also encouraging video call platforms for the sales journey so they can still talk to their own customers. Our sales presenter tool can be branded with specific content from the installer and will give them a visual and virtual way to help walk homeowners through the products and offering available.” Jason Thompson, Glazerite’s Group Managing Director, adds: “The last few months have tested most businesses to their limits and we are keen to see the industry return to a degree of normality as quickly as possible. The content of the guide is broad and we’ve tried to cover all of the key areas that will be affecting companies. Any feedback with further areas or content to include would be greatly appreciated to keep it relevant and informative for all users.”
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Be aware: Covid 19 spoofing warning
Our IT partner have made us aware of a number of COVID-19 related scams which we would like to share, please keep your wits about you as they try to use this awful situation for their gain.  Many of these are email-based phishing scams and are designed to lure an individual into a false sense of security by imitating well-known organisations and news sources.  Some of the more common phishing scams that have been seen are: Phishing scam impersonating the World Health Organisation:   Health advice emails (containing links to malware-infected documents): Workplace policy emails (containing malicious links): Phishing emails do not seem to be the only kind of scams doing the rounds at the moment, we have heard of numerous fake websites purporting to sell everything from laptops and software all the way through to PPE such as facemasks, gloves and hand sanitiser. Government websites are also being spoofed in order for cybercriminals to try and obtain business and personal information from those who are simply looking for help: Notice the extremely false web address. As well as the above there has been a large rise in SMS messaging scams, which similar to the phishing emails are trying to catch individuals with their guard down when they are most vulnerable… Tips for recognizing and avoiding phishing emails: In many cases your spam and content filters will block any malicious emails and websites, however, despite the fact many of us are working from the comforts of our own homes it is as always, vitally important not to let our guards down and be as vigilant as we usually are when working from the office. Here are some ways to recognize and avoid coronavirus-themed scams: •    Beware of online requests for personal information. A coronavirus-themed email that seeks personal information like your login information is a phishing scam. Legitimate government agencies won’t ask for that information. Never respond to the email with your personal data. •    Check the email address or link. You can inspect a link by hovering your cursor over the URL to see where it leads. Sometimes, it’s obvious the web address is not legitimate. But keep in mind phishers can create links that closely resemble legitimate addresses. Delete the email. •    Watch for spelling and grammatical mistakes. If an email includes spelling, punctuation, and grammar errors, it’s likely a sign you’ve received a phishing email. Delete it. •    Look for generic greetings. Phishing emails are unlikely to use your name. Greetings like “Dear sir or madam” signal an email is not legitimate. •    Avoid emails that insist you act now. Phishing emails often try to create a sense of urgency or demand immediate action. The goal is to get you to click on a link and provide personal information — right now. Instead, delete the message.
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Engaging with customers during the pandemic
We are not manufacturing at present, but we still have a core team available to help and support you where needed.   With homeowners spending so much time indoors many are thinking about their next home improvement projects.    Whilst you can't visit them and do a physical survey, there is no reason why they can't send you pictures and sizes of their windows and doors to give them a guide on pricing for the works they need. Keep the flow of communication going with your customers, just a few simple steps: 1. Engage with your audiences on social - This is a perfect time to remind your customers what you offer and the improvements they can make to their home.  We will be sending Glazerite installers' social assets to use in the next few days. 2. Send homeowner general info  - A link to your website and any relevant brochures for the products they are interested in.  Our retail brochures are a good starting point. DOWNLOAD NOW. If you don't have a website point them to our homeowner site for now and drop us a note to [email protected] - we'll send any enquiries/queries through to you.  But talk to us about creating your own branded website going forward. 3. Collect the info you need - Ask the homeowner to take pictures and send sizes to you, describing any requirements in the products.   4.  Quote for the work  - You can either use your online ordering system (Sat16) or our order processing team [email protected], as usual, to quote for any works. 5.  Send the quote - Once finalised send the quote to the customer with any relevant paperwork.  Don't forget to remind them this is an approximate quote and will be subject to a full survey once things are back to normal.  But it gives them an idea of the cost in the meantime.          Once we are back to some normality if the customer would like to take the quote further, you can arrange a full survey and final quotation.  
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