We've worked closely with The Residence Collection for more than a decade. Here, Glazerite Area Sales Manager Gio Sangiovanni and Sally Gingell, Area Sales Manager for The Residence Collection, share how our partnership helps deliver high-quality heritage styles and added value for installers.
From our Specials Division in Wellingborough we craft high quality R9 and R7 Windows and doors with a Timberweld® joint. Over a series of recent visits and health checks from The Residence Collection team to our it's clear to see how our close collaboration to strive for the best quality benefits our installers.
Sally reveals: “Our longstanding partnership with Glazerite is built on collaboration and feedback. We have monthly meetings with every department, from technical to purchasing, as well as regular catch ups with the sales team. As part of our relationship we also visit the manufacturing team and carry out a fabricator ‘health’ check to ensure that together we are striving for the highest quality products.
Sally Gingell, Residence Collection, Sales Manager UK and Ireland
“We were delighted as ever to see the high standards at work at Glazerite. The manufacturing is exceptional, and I can say with confidence the Timberweld® finish is of the highest quality, thanks to the commitment the team shows in the fabrication of The Residence Collection products.”
Alongside R9, we fabricate R7 using Timberweld® as standard. In recognition of installer choice, R7 is also still offered as the mitre welded option.
As demand for heritage products grows, so too does our flexibility and commitment to ensuring installers have access to products that can help them to win more business and deliver projects easily and efficiently. Giovanni explains: “We are always looking at ways to improve our fabrication to benefit our installers, which is why we chose to implement Timberweld® technology. By using this method of welding corners on uPVC to create an authentic timber butt joint effect, we can offer R9 unglazed, which makes transportation, fitting and handling easier for installers. This has led to a direct increase in the number of installers who are including R9 in their offering.”
Gio adds: “It is Glazerite’s aim to be the best Residence Collection fabricator in the industry and as part of that, it is critical that we don’t rest on our laurels. We are continually investing and improving every aspect of our business and operations to deliver high quality products and customer service. Working closely with The Residence Collection is a key part of that, and we are delighted that our hard work has been recognised with this terrific feedback.”
The relationship between fabricator and supplier has always been strong, with Glazerite an early adopter of the profile system. Sally explains: “We were so proud that such a large and truly respected fabricator such as Glazerite could see the potential in our product. Since then, our relationship has developed into one of mutual trust and support as both businesses work on the same ethos – building a teamwork approach, developing our people, and supporting customers with quality products.”
Both Glazerite and The Residence Collection also value the importance of marketing and technical support. Each provides installers with distinct ways to showcase their offering, from The Residence Collection’s Find an Installer programme and marketing materials to Glazerite’s brochures, POS materials and social media content that installers can use to differentiate themselves from competitors. Meanwhile both businesses assist installers with technical support that can help support on planning applications in conservation areas.
The future is looking bright for installers who offer heritage products. As authentically crafted timber alternatives, R9 and R7 offer consumers a range of thermal, acoustic and security benefits alongside durability and style. With R9 designed to meet Article 4 guidelines, The Residence Collection products are now routinely accepted in conversation areas across the UK.
Whether you have Residence Collection already in your portfolio or looking to review your existing fabricator, with a question or query on the range let us know and Giovanni will pick up with you. View our Residence Collection Range.