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GLAZERITE EAST CELEBRATES A YEAR OF INTEGRATION – AT LAST!

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The small matter of a long overdue high-speed broadband installation may be seen by some as the conclusion of a year-long transformation of the former City Beads Halo fabricator into part of The Glazerite UK Group but in many ways, it was more like the beginning.

“Up to then, everything had been paper-based for the 32 years of our existence,” Mark Smith, former MD of the Peterborough company and now director designate of the new division, Glazerite East, explained: “Only when that changed could we really begin to move forward. It was an immensely frustrating time for all but the progress since then has been massive.”

Of course, Glazerite was progressing the transformation on many other fronts during the wait, not least in machinery upgrades, and over £125,000 was spent on new quad and crucifix welders from Winmac as soon as the ink was dry on the acquisition deal. Beyond that, another £50,000 went on bringing the IT in line with the existing Glazerite systems and more was spent on signage, vehicle livery and new windows and doors to bring the site inline with the new group brand.

Group Director Jason Thompson said the lack of broadband strength, and the delay in the provider remedying the problem were a major setback: “This meant we were not able to introduce our Evonet management and other systems for the better part of a year. However, we made the best use of that time, not only implementing the ‘hard’ changes like upgrading the building and machinery, but also introducing the Glazerite culture among the workforce.

“We began with familiarising all the staff with Glazerite and assuring them of our long-term commitment to the business as well as outlining our short and medium term plans. We have also been able to improve both their working conditions and terms of employment. The other side of the equation is of course the existing customer base and, even before the IT issue was solved, the feedback from them was very encouraging and has gone on getting better since then.”

Now, just as at Glazerite’s other production sites, everything is bar-coded across the whole of production and dispatch so that, along with Evonet, there is full transparency and accountability throughout.

Mark Smith continued: “Now that all the systems are in place, we and our customers are beginning to see the real benefits of the acquisition. Lead times have been brought down in line with the rest of the group, full online quoting and ordering is available to all customers and, most importantly, they all have full access to one of the most comprehensive product ranges in the industry, all via this one single point of contact.  Not to mention the great marketing support that is now available to our installers, being part of the group really does open up so many opportunities to our installers ”

This means the former City Beads customers can now not only offer the full range of mainstream VEKA systems but also its sliding sash and Imagine bi-fold, patio and flush doors, Warmcore windows and bi-folds and all Residence9 and Solidor products. By the same token the rest of the group now has access to the Halo range from Glazerite East’s ongoing operation. Another benefit for Peterboroughcustomers however is that, whether they are working with mainstream VEKA or Halo systems, they can apply to become part of the Independent Network (formerly known as Network VEKA) via Glazerite’s long-standing relationship with the organisation.

Mark Smith concluded: “We see a great future as part of the Glazerite UK Group. The company has already shown that it is prepared to invest time, money and commitment into bringing this new division into line with the standards set by the rest of the group, and we can see that what has happened so far is only the beginning.”

Recent News

Glazerite strengthens senior management team
The Glazerite UK Group Ltd has strengthened its senior management team with three new appointments and an internal promotion. The operations and technical-focused positions will allow the fabricator to further improve service levels across its three largest sites. Mark Towers joined Glazerite on 7th January 2019 as Bolton-based North West Division General Manager/ Director Designate. With over 25 years’ industry experience, Mark has worked to improve the output of a number of manufacturing operations, ranging from composite doors to glazing, and has also held senior positions at ODL Europe Limited, HansenGlass Processing, and HM Doors. Mark says: “It’s an exciting time to join Glazerite. I’m very much looking forward to working with the team at the Bolton site going forward, with an initial focus to continue improving standards at the site and carry out the investment and extension programme planned for this year.” Taking up the position of Group Operations Manager is Andrew Worroll, who will report directly into Group Operations Director, Ian Lloyd. He has over 20 years’ experience in operations, production and supply chain, and will focus mainly on Glazerite’s Wellingborough sites, in order to free up more of Ian’s time to focus on the Group Operations strategy. In December 2018, Glazerite also welcomed Mitchell Gooch, who took on the role of Group Technical and Processing Support Manager at the fabricator’s Peterborough site. Mitchell, who has previously worked in technical roles at SGM Windows Manufacturing Ltd, won the prestigious Apprentice of the Year G12 award while at Pioneer Trading Company Ltd. In addition to these key appointments, which form part of Glazerite’s strategy to better serve its growing base of installers, the fabricator has also announced that Chris Price is joining the board of Directors as Group Procurement Director. Chris will focus on further improving the product development programme and procurement process across the group going forward. Jason Thompson, Glazerite Director, says: “2018 was a challenging year for us and the industry as a whole. Despite this, we’ve increased our products and services portfolio, and strengthened our sales and marketing team with specialist expertise in areas like digital marketing. We have been stretched in some areas, which highlighted the need to further strengthen our senior management team. Now, with Mark, Andrew and Mitchell in place, we’re in the best possible position to go forward and achieve our plans for growth in 2019 and beyond. Combined with recent and planned future investment, we’re well-placed to serve our growing installer base and help them to become best-in-class.” (Above image from left to right, Andrew Worroll, Mitchell Gooch, Mark Towers)
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  |   Tags: Solidor, Ultion
Glazerite sister company claims a G-award
The Glazerite UK Group Ltd has applauded fellow fabricators, AluFoldDirect, for their win at this year’s G18 Awards. The aluminium bi-folding doors and windows manufacturer won the Fabricator of the Year award, while Glazerite and fellow Wellingborough-based fabricator, Emplas, were runners up at the event, which took place on Friday 30th November at the Hilton Park Lane, London. Glazerite Managing Director, Jason Thompson, says “Winning the award ourselves in 2017 has been a great morale boost for our employees, and for our profile in the industry.  Although there was no award for us this year, we were thrilled for our sister company, Double R, who claimed the award in the Glass Company category and for our installer, The Window Company (Contracts), who succeeded as Installer of the Year.   “We had a fantastic night and would like to say thank you to the organisers. It’s always a great atmosphere and a good opportunity to catch up with old and new faces from across the industry.” Glazerite cemented their 2017 win with some further extensions to their already comprehensive portfolio, including new styles and colours across their composite doors and the addition of Residence 7 as a third option to their Flush Sash range. The next 12 months will see a major investment plan for Glazerite across its sites, including plant, machinery and factory expansion, in order to further support the growth of its ambitious business plans.
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The Glazerite UK Group Ltd manufacture and supply uPVC Windows, Doors and Conservatories to trade customers from sites in the Midlands, Northwest, East and Southwest.

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