ERA Five Star Guarantee
ERA have been designing and manufacturing the door and window hardware that secures Britain’s homes for over 175 years. With all that knowledge and experience built into their innovative products, ERA has become the expert's choice for high quality, reliable security solutions.
The confidence in their product performance is demonstrated through one of the most comprehensive home security guarantees, with benefits worth up to £5,000 if our components fail. The ERA five star guarantee applies to our Vertical Sliders and Imagine Doors.
5 major benefits for your customers
Savings on the cost of your home insurance
By choosing to fit windows and doors with the highest levels of security, you can save money on your home insurance, year after year. ERA’s recommended insurance broker (and many others) recognise that having high security hardware on your doors and windows reduces the risk of forced entry - so they can reduce your premiums.
24/7 help when you need it
If you’ve chosen a window or door that’s covered by the ERA Five Star Guarantee, you will be given access to a FREE call out service that operates 24 hours a day, 365 days a year. So you will have the reassurance of knowing that in the unlikely event of a forced entry through a guaranteed window or door, that someone will come to secure your property.
Up to £1,000 home insurance excess paid
At ERA we are so confident of the quality and reliability of our components and the security provided by them, that we guarantee them against forced entry for 10 years. We will even pay the excess on any home insurance claim due to the failure of one of our products - so you can rest assured that you’re covered.
Up to £1,000 towards a repair or replacement
Our research and development team are so confident that our latest products will outwit any would be burglars – that if the ERA Five Star Guarantee approved component has failed we will pay up to £1,000 towards the cost of replacing or repairing your window or door.
A £1,000 cheque to compensate you
In the unlikely event of a break-in succeeding through the failure of a component covered by the ERA Five Star Guarantee you will be given a cheque for £1,000 to compensate you for the inconvenience caused.
For more information visit the ERA website