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Siena Seals The Deal

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It’s too easy in this business for installers and fabricators to fall into a rut and offer pretty much the same old styles and colours as everyone else. However, the rewards are there for anyone taking the trouble to offer something different as the award-winning Glazerite installer Prestige Glazing Services can gladly testify.

“A customer came in looking for something different to replace his cream coloured windows,” said Peter Fossey, domestic sales manager at Bedford-based Prestige, “We showed him the VEKA Variations colour range and he fell for the ‘Siena’ foil immediately.”

Siena is not a common colour in the UK, despite being very much in demand around Europe and beyond. But that was no problem for Prestige as the dark, smoky grain not only features in the VEKA Variations portfolio but has been available from Glazerite Windows Ltd since the range was launched.

Glazerite was also there to support Prestige in closing the sale, as Peter explained: “We had never done anything in this colour before so had nothing to show him but the swatch card but Glazerite came across with some bigger sample material to show the customer.”

Glazerite Director Jason Thompson added: “Prestige is a multiple Network VEKA award winner for customer service so we wanted to do our best to help it to live up to that reputation.

“We have not only offered the entire Variations range from day one, we also offer it on every one of our PVC-U products including Vertical Sliders, patio, French and. bi-fold doors, to ensure all our installers can make the very most of the growing demand for foils and colours.

“The Siena job for Prestige is an ideal example of what can be achieved by offering a broad choice or products and we are happy that we were able to support Prestige in this way.”

Recent Case Studies

Burlington House & Siemens Office
Oldham-based D&M Windows & Doors Ltd has recently completed two large commercial installations using windows and doors fabricated by The Glazerite UK Group Ltd. D&M Windows was appointed by contractors Brown & Bancroft to work on the Siemens office building in Congleton, thanks to their extensive experience across the North West. The transformation took 3 months to complete and involved the installation of 200 VEKA M70 windows in white, over four floors. Last month the installer also put the finishing touches on another office building, Burlington House in Liverpool using 500 VEKA M70 windows in anthracite grey with a white interior, all fabricated by Glazerite. "We pride ourselves on providing excellent customer service and pour 100% commitment into every job. Thanks to VEKA's profile system and fabricator Glazerite, we are able to achieve high standards on a range of jobs, from bespoke residential properties right through to large commercial installations like Siemens and Burlington House." - Mark Hoolickin - Managing Director, D & M Windows
  |   Tags: Commercial
Adeva Windsor House Project
Kent based Adeva Home Improvements has built on its recent success in large scale commercial window installation with a triple glazing retrofit for a sheltered housing scheme in Whitstable.  Once again, the group praised The Glazerite UK Group Ltd and VEKA for their support in specifying and completing the contract, for 279 casement windows in the VEKA 70mm fully sculptured system finished in white, at the 12-storey Windsor House. As with the previous installation, VEKA supplied the wind load calculations essential for installations at such hight, with other technical support by Glazerite, without which Director Geoff Dwyer said the company would not have had the confidence to tender for the work.  "They were with us all the way when we had the chance of our first large scale commercial contract. That gave us the confidence to continue our activity in the sector and the result was another success for us with Windsor House. The technical support from Glazerite and VEKA was brilliant, the clients are very pleased with the result and we are already looking at several more prospects." Elderly residents at Windsor House were finding the first generation double glazed PVC-U had become draughty as well as making the flats costly to hear in cold weather. Adeva replaced them with far more energy-efficient A+Rated, triple glazed VEKA 70FS units, for main contractor Hamilton Building Contractors.  Jason Thompson, Director of The Glazerite UK Group, said the installation was another model example of what installers of any size can achieve with the right materials and the right technical support: "Most good installers are perfectly capable of carrying out such medium and even large scale commercial contracts but may be put off by the technical back-up and specification advice. But all Glazerite installer partners know that all you need is a good, supportive fabricator and system supplier and they can achieve virtually anything."
  |   Tags: Energy Efficiency, VEKA, Commercial
Wimbledon Park Estate Refurbishment
It's a tough decision for any SME - risk stepping up to your biggest contract ever or to play safe and lose out on a big chunk of business. But it was less of a dilemma for Kent-based Adeva Home Improvements because, as Director Geoff Dwyer explained, the backing of the Glazerite UK Group, as well as VEKA, was crucial in tackling the job. We might otherwise have had serious doubts about taking it on". he said after completing the installation of nearly 3,000 windows and doors as part of a £2.2 million refurbishment of Wandworth's Wimbledon Park Estate. "But Glazerite was with us all the way. We've been working with them for about six years, and VEKA much longer. We knew the product and the customer service. Glazerite were very supportive; they were up to speed on manufacture and delivery and, just as important, if any problem arosem, they would be there to rectify straight away." The job was not without challenges, he continued, firstly in removing the original Crittal steel frames, which were not only set into concrete but many had to be taken out in a single three metre by two-metre piece.  Also, the new frames were an unusual combination of side-hung casement and tilt/turns which might have been a problem for some fabricators, though Glazerite took them in its stride. Adeva installed the A-Rated, SBD specification windows and doors based on the VEKA M70 system in white, for main contractor Mulalley and Company Ltd of Woodford Green on behalf of the London Borough of Wandsworth. VEKA also carried out the wind load calculations for the design specification.  Geoff Dwyer concluded: "This was a very substantial piece of work, and by far our biggest contract to date. But we may well have had to think twice about going for it had it not been for the support we got from Glazerite".
  |   Tags: VEKA, Glazerite, Commercial, Installers

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