Trade Commercial Homeowners
Call us today 01933 443 222 Login

Latest Edition of Network VEKA

Tags: VEKA   |   Added:

Network VEKA logo


The Oracle Issue 6 - February 2015Delivering the latest news and information from Network VEKA

 



Welcome to the latest edition of the Network VEKA Oracle! 

Here at Network VEKA HQ, we're busy gearing up for one of our best AGMs yet!
We've listened to feedback from other events and put together an afternoon that we think will be extremely beneficial and informative... without being boring!!

The Awards Evening is proving as popular as ever, so you'll have to act fast if you still want to secure a place. There's plenty to announce and there's even a new award for this year. Email your booking form to rjohnson@networkveka.com

As always, we'd welcome your input and any stories or photos you'd like us to showcase in the next Network VEKA Oracle: just email rclegg@veka.com with a few words and a picture.

If you would like to add your staff to the email distribution list, please email networkveka@networkveka.com.

Many thanks,

John Ogilvie and the Network VEKA team



Have you seen the new website?


Take a look at www.networkveka.co.uk to see the valuable new resource that we've created in partnership with our award-winning Design Agency.

With all the product and guarantee information that homeowners could possibly need, there's also the option for them to activate their guarantee easily and efficiently online.

We'd love to know what you think. Let us know via rclegg@veka.com



Visit the Network VEKA Business Centre

From 12 noon at this year's AGM on Saturday 21st March, attendees will be able to visit exhibitors at the day's 'Business Centre' and talk to suppliers, surveyors, finance and marketing specialists, affiliate companies, training partners and more.
We want to help you grow your business even more.
Our figures show that, last year, Network VEKA member companies grew at 2.5 times the rate of the rest of the industry.
Speak to our specialists on the stands to see if you could get even more from your membership.



Look out for the Network VEKA Academy 

We'll be unveiling our exciting new training offering at the Network VEKA AGM! A new way for learners to gain relevant, valuable qualifications perfectly suited to working for a Network VEKA company.




Disco the night away!

The Gala Dinner and Awards Evening will kick off at 6pm with a champagne reception. Our visitors - wearing their best black-tie attire - will be welcomed once again, by Brand Ambassador Steve Davis and have the opportunity for celebration photos with the Six-Times World Snooker Champion.

The results of all the regional awards are very, very close - so there might even be some surprises on the night!
After the awards, we'll be treated to a delicious meal and then the evening will kick off with a fantastic 70s band and disco. There'll be optional fancy dress items available from 10pm and it's a great opportunity for hard-working member companies to really let their hair down!
If you haven't sent your booking form back yet, you'll have to act fast to secure your place!



Fitter of the Year

Our new (and hotly contested) award for this year is 'Fitter of the Year' with member companies having nominated their installation teams to go up against the best of the best, to be in with a chance of claiming the trophy.

The nominees had to answer an in-depth questionnaire before Austin Greene visited and observed them all on site. We've taken customer satisfaction questionnaire results into account and we will soon be announcing the shortlist of just three! These Fitters will have to complete a final test on the day of the AGM.



We're obviously doing something right...

Did you know that the end of 2014 saw members' cumulative weekly sales top £1m and registrations reach an eight-year high?
It's no wonder that our membership renewals stand at 99.2%!

Stats like these affirm that the package we've honed over the past 19 years really delivers.
Member sales totalled almost £65m in 2014.



Mutual benefits

One of the greatest benefits of being a member of Network VEKA, is the 'chain of quality' that customers are guaranteed. Network VEKA Installers must use Network VEKA Fabricators who, in turn, must use VEKA systems.

Long-standing Network VEKA fabricator Glazerite has helped South Essex Windows win a lucrative social housing contract with VEKA's Fully Reversibles. Read the full story here.



The early bird catches the WER 

We're delighted to be able to tell you about another industry first from The VEKA UK Group, and one that, as a Network VEKA member, you can use free of charge.

This is a new U Value / WER calculator, the only one in the industry to be notified by the BSI and certified by the BFRC.

The U-Value calculations should be of interest - particularly if you buy in frames and glass from different suppliers. This will ensure that you are compliant for Network VEKA and competent person scheme inspections.

When it comes to window energy ratings you need to be aware that new rules came into effect in September 2014. These rules cover the simulation of spacer bars in WER calculations and, in changing them, the BFRC effectively made results from all existing Simplified Energy Label (SEL) calculators invalid and consequently unlawful.

It is the only calculator that, observing September 2014’s changes in BFRC rules, generates valid and therefore legal SELs, DSELs for doors and notified U-Values for CE Marking.

The potential repercussions of using outdated calculators are serious. Many people are burying their heads in the sand, but CE Marking is a legal requirement for windows and doors and making false declarations about U-Values may lead to prosecution for fraud! It is estimated that currently, less than 40% of the industry are fully covered by every aspect of CE Marking.

While the calculator can help you remain legal as far as U-Values, CE marking and Assure auditing is concerned, it can also calculate window energy ratings (the clue is in the name!)

However, the BFRC has found that some energy rating users have not been charged for their SEL licences over the last couple of years. This has resulted in the BFRC asking that we make sure all appropriate fees have been paid before the energy rating warning is removed from the Calculator.

So if you promote window energy ratings to consumers and use ratings for compliance you will need to be registered with, and pay BFRC fees:

Through Network VEKA these fees (excluding vat) are:

Fabricators: £840 for 3+ window energy licences (saving £1160 over what you would be charged if you go direct to BFRC for 7+ licences). The same fees apply if you want to do door ratings.

Installers (Approved Retailers): £200 for unlimited window energy licences (saving £150 on the fees for non Fensa companies, and another £200 if you want a calculator for door energy ratings.

Another advantage for Network VEKA installers is that if you elect for Network VEKA to do your audit then BFRC annual audit fees of £400 per year are reduced to £200.

The calculator, bespoke for each installer, is ready for manual release, with an online version to follow. It only lists the systems you buy and parts that are compatible with them, ensuring you can’t generate a ‘wrong’ result. And, besides saving you money on window audits and notification, experimenting with combinations of cost-effective components could even show you a cheaper route to that all-important ‘A’-rating!

All you need to do to receive your FREE bespoke calculator is contact the Network VEKA office or, if you want the version for window and door energy ratings then request a BFRC application form from us.



Heavers of Bridport fits free entrancing entrance

During the Melplash and Dorchester Shows, Heavers of Bridport offered a free prize draw for a new door, with the guarantee that names and addresses would not be used for marketing purposes.

More than 500 people entered and the winning ticket was drawn by Steve Davis.

The lucky winners were Mr and Mrs Norris of Dorchester.
A delighted Mr Norris said “when we got the phone call telling us we had won Heavers' free draw, we were over the moon. A really lovely surprise for us to receive on the return from our holiday.”

Pictured: Director Luke Heaver handing Mr & Mrs Norris the keys to their new front door.

 



We're here to help with changes in consumer finance regulations

Network VEKA has proactively addressed changes in the regulation of consumer finance, helping member companies to continue winning the larger contracts typically associated with such funding.

Consumer finance is regulated by the Financial Conduct Authority (FCA), formerly the Financial Services Authority (FSA). Since the FCA assumed responsibility for consumer finance in April 2014, the regulatory regime for companies wanting to promote consumer finance has become more challenging - the process involved in applying for consumer credit licences being a case in point.

We've found that the FCA's regulatory changes make greater demands of companies that wish to offer consumer finance - so much so that many businesses have been dissuaded from doing so.

Knowing that the ability to offer consumer finance often allows companies to command orders of greater value – homeowners opting to re-glaze their whole house rather than, say, just the front or back, for example – we recognised the need to put mechanisms in place that would preclude our members from missing those opportunities.

Network VEKA now offers two different types of support, depending on whether member companies are interested in actively offering consumer finance:

Besides the offer of assistance with applying for consumer credit licences, members could instead opt to add a Network VEKA banner to their website, directing homeowners to finance providers who can potentially offer personal loans for home improvement expenses. There would be no cost and no hassle for the member company with this option.

Customers benefit from very competitive rates compared to other sources of finance, making this a mutually advantageous offering for both them and our member companies.



Guarantee activation goes online!

We're proud to have utilised the new Network VEKA website to offer the option for homeowners to activate their insurance-backed guarantee online.

The ten-year cover, which represents one of the industry's most fail-safe packages of customer support, is instated as soon as homeowners have submitted a completed feedback form evaluating the standard of work and service they received.

Previously administered solely in hard copy by post, homeowners now also have the option to submit their feedback online, saving time and postage costs and providing instant reassurance that the process is complete.



Make sure you're in with a sporting chance!

We emailed all our members recently with details of a number of sporting events including snooker, darts, boxing, ping-pong and Fishomania! These are events that - through our association with Steve Davis and Matchroom - we may be able to secure tickets.

Make sure to let us know if you would be interested as these are of limited availability and will be allocated on a first come first served basis.

Email rjohnson@networkveka.com confirming the event(s) along with the numbers of tickets you would like and we'll check if these are available.



Turning over a new leaf

Don't forget to order your NEW Network VEKA marketing literature, now available in smaller quantities. http://www.networkveka.co.uk/turning-new-leaf-network-veka-2015/



A little bird said...

Stay social with Network VEKA by following us on Twitter @Network_VEKA or 'liking' our Facebook page: www.facebook.com/NetworkVEKALtd 

Don't forget! If you have anything to include in The Oracle next time, email rclegg@veka.com



Network VEKA contact telephone and email

John Ogilvie

07802 550288

jogilvie@networkveka.com

Dave Hartley

07702 551265

dhartley@networkveka.com

Karen Lund

07801 640625

klund@networkveka.com

Austin Greene

07500 794407

agreene@veka.com

Susan Lunney

01282 473177

susanlunney@networkveka.com

Amanda Bentley

01282 473179

abentley@networkveka.com

Rukshana Johnson

01282 473176

rjohnson@networkveka.com

Maxine Taylor

01282 473173

mtaylor@networkveka.com


networkveka@networkveka.com
Main Number: 01282 473170
Fax Number: 01282 473175

 

 

Recent News

Glazerite Rebrand Goes North
The Glazerite UK Group has completed the latest phase of a large-scale project to rebrand all premises and delivery vehicles by the end of 2018.  Glazerite's Northwest manufacturing arm, based in Bolton, has been the latest site to receive the new company-branded signage and directional and safety signage, in addition to a new 26 x 6 foot advertisement positioned to face out on to a major road network.  As Group Marketing Manager Michelle Wright explains, the reason behind the rebrand is twofold: "We planned to rebrand out site signage this year and refresh the livery on our vehicles as part of our transition from Glazerite Windows Ltd to The Glazerite UK Group. With this we'd decided to take more of a retail focus with our vehicles to generate interest with homeowners across the country for our installers. Following the relaunch of Independent Network (IN) last year we decided to rebrand our fleet of vehicles to align with the new look and branding of Independent Network." The full fleet of vehicles has now been transformed with the new eye-catching design. Moving on from their previous trade style with the new fleet is retail-focused, featuring aspirational lifestyle imagery and links to the IN branding and logo. This retail focused look is also used on the large advertisement at the Bolton site, which is viewed by the many motorists of the busy M61 motorway.  Karun Lund, Head of Independent Network, adds: "We are thrilled with the updates that Glazerite UK Group have applied to their livery and signage. The design on the IN brand was carefully created to work harmoniously with that of our Fabricators and Installers and this collaboation speaks volumes of its success. As we become more consumer focused and with the volume of potential customers travelling on the busy motorways each day, the new vehicles are a great advertisement for the successful partnership of Independent Network and Glazerite UK Group." With its sites in Bolton and Peterborough, and specials factory in Wellingborough all complete, Glazerite will now move on to updating signage at its Wellingborough head office and Bristol distribution hub.
  |   Tags: Glazerite
Adeva goes large in Wimbledon with Glazerite and VEKA
It's a tough decision for any SME - risk stepping up to your biggest contract ever or to play safe and lose out on a big chunk of business. But it was less of a dilemma for Kent-based Adeva Home Improvements because, as Director Geoff Dwyer explained, the backing of the Glazerite UK Group as well as VEKA was crucial in tackling the job.  "We might otherwise have had serious doubts about taking in on," he said after completing the installation of nearly 3,000 windows and doors as part of a £2.2 million refurbishment of Wandsworth's Wimbledon Park Estate. "But Glazerite was with us all the way. We've been working with them for about six years, and VEKA much longer. We knew the product and the customer service. Glazerite were very supportive; they were up to speed on manufacture and delivery and, just as important, if any problem arose, they would be there to rectify straight away." The job was not without challenges, he continued, firstly in removing the original Crittal steel frames, which were not only set into concrete but many had to be taken out in a single three metre by two metre piece. Also the new frames were an unusual combination of side-hung casement and tilt/turns which might have been a problem for some fabricators, though Glazerite took them in its stride. Adeva installed the A-Rated, SBD specification windows and doors based on the VEKA M70 system, in white for main contractor Mulalley and Company Ltd of Woodford Green on behalf of the London Borough of Wandsworth. VEKA also carried out the wind load calculations for the design specification.  Geoff Dwyer concluded: "This was a very substantial piece of work, and by far our biggest contract to date. But we may well have had to think twice about going for it if it had not been for the support we got from Glazerite"
  |   Tags: Commercial, New M70, Installers
Glazerite Chooses HiTech Blinds
G-Award Winners The Glazerite UK Group Ltd has become the latest high-profile brand to begin offering blinds from HiTech Blinds Ltd.  The long-standing national firm has built its business offering quality doors and windows using VEKA, Halo and a host of leading systems including Solidor, Warmcore and Residence Collection.  Now, after being named G17 Fabricator of the Year back in November 2017, The Glazerite UK Group Ltd has expanded that product portfolio even further by offering HiTech Blinds. HiTech blinds Ltd was the brainchild of industry veteran Nigel Greening and two experienced Directors from commercial aluminium fabricator AGF Ltd, Mike Yerrell and Michelle Scotney. With the help of integrated blind and IGU expert Ian Woolley, who was brought in to help grow the business, the Peterborough company has quickly become a force to be reckoned with.  Glazerite Group Marketing Manager Michelle Wright comments: "We pride ourselves on offering one of the most comprehensive product ranges in the industry. We also like to offer our installers additonal products and enhanced benefits that can help them close a sale of upsell. The partnership with HiTECH blinds was formed initially because they have a blind system that met our demanding standards. We've got a reputation to keep, which is why we only work with the best brands in the industry. We'll never offer our customers anything we're not 100% happy with." "We've known Ian for years now - and when he and the HiTECH blinds team came up with an innovative new design, eliminating the common problems we've experienced with other products, we decided we had to take a look. We were hugely impressed - it's a perfect fit for Glazerite and our customers." Successfully cycle-tested to 10,000 cycles, magnetically-operated HiTECH blinds offer BS EN 1279 accreditation, along with a no-nonsense 10-year guarantee - said to be twice that offered by any of the firm's competitors with similar systems.  HiTECH Blinds is claimed to be the only manufacturer on the market capable of offering dual-coloured slats to match dual-coloured frames. It can also produce double and triple-glazed units with Georgian bars and other decorative elements.  HiTECH Blinds Sales Director Ian Woolley commented: "It goes without saying - we're thrilled to have one of the country's best fabricators as a customer. It's a massive vote of confidence in our team and our products, and we're hugely excited to see what the future holds for our partnership with The Glazerite UK Group Ltd." For more information visit www.glazeritewindows.co.uk/trade/products/integral-blinds
  |   Tags: Products

Check out the latest news from Glazerite regarding installations, products and the latest news  
Product demonstrators, security testing and information videos, you'll find it all in this section.
We have a wide range of case studies available, in this section you'll find a few of them.    

Learn more about how Glazerite can help your business grow with one of the most comprehensive product portfolios and support packages in the industry.

The Glazerite UK Group Ltd manufacture and supply uPVC Windows, Doors and Conservatories to trade customers from sites in the Midlands, Northwest, East and Southwest.

© Glazerite 2018     -     Privacy Policy     -     Site by Verto