Key Responsibilities
- Operational support: Working from our internal ticketing system, to support users and systems. Supporting daily operational issues in a production environment, such as pc’s and peripherals. Setting up and maintaining barcode scanning systems and screens.
- Infrastructure support: Supporting and maintaining all existing server and network systems and services. Working alongside our MSP at 2nd/3rd line support level.
- Project & Systems Developments: An exciting opportunity to be heavily involved in defining and implementing new systems & services and making changes to current services as part of the successfully delivery of new planned project initiatives.
- Systems Configuration: Configuration, Administration and Maintenance of our bespoke MRP and manufacturing software systems.
Person Specification
- Experience in 1st, 2nd and 3rd line support inline with MSP support.
- Experience supporting MRP systems in a manufacturing environment
- Flexible and willing to learn new skills and systems
Working Hours & Pay
- Monday to Friday.
- 37.5 Hours Per Week
- 08:00am – 16:30pm
- Salary: Competitive
- Regular visits to other sites
Benefits that support you - on and off the job
Our people matter, which is why we offer a range of benefits designed to help you feel valued, supported, and ready to succeed.
Generous Holiday Allowance
Enjoy 22 days of holiday each year (plus all bank holidays) with your allowance increasing the longer you stay with us. We value rest and know that time off is essential to recharge.
Healthcare Cash Plan
Stay on top of your health with our healthcare cash plan. You’ll get money back on everyday medical expenses like dental check ups, eye tests and glasses, physio and more.
Training & Career Development
Take advantage of ongoing training, courses and personal development opportunities tailored to help build your career and help you achieve your goals.
Pension Plan
Secure your future with our competitive pension scheme, helping you build a strong foundation for the years ahead.
Subsidised Gym Memberships
Your wellbeing matters. We offer subsidised gym memberships at selected local clubs to help you stay active, healthy and energised.
Company Events
We work hard, and we celebrate our successes together. From our annual golf event to customer days and team socials, there are plenty of opportunities to connect and have fun.