It’s too easy in this business for installers and fabricators to fall into a rut and offer pretty much the same old styles and colours as everyone else. However, the rewards are there for anyone taking the trouble to offer something different as the award-winning Glazerite installer Prestige Glazing Services can gladly testify.
“A customer came in looking for something different to replace his cream coloured windows,” said Peter Fossey, domestic sales manager at Bedford-based Prestige, “We showed him the VEKA Variations colour range and he fell for the ‘Siena’ foil immediately.”
Siena is not a common colour in the UK, despite being very much in demand around Europe and beyond. But that was no problem for Prestige as the dark, smoky grain not only features in the VEKA Variations portfolio but has been available from Glazerite Windows Ltd since the range was launched.
Glazerite was also there to support Prestige in closing the sale, as Peter explained: “We had never done anything in this colour before so had nothing to show him but the swatch card but Glazerite came across with some bigger sample material to show the customer.”
Glazerite Director Jason Thompson added: “Prestige is a multiple Network VEKA award winner for customer service so we wanted to do our best to help it to live up to that reputation.
“We have not only offered the entire Variations range from day one, we also offer it on every one of our PVC-U products including Vertical Sliders, patio, French and. bi-fold doors, to ensure all our installers can make the very most of the growing demand for foils and colours.
“The Siena job for Prestige is an ideal example of what can be achieved by offering a broad choice or products and we are happy that we were able to support Prestige in this way.”