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With plans to build its profile in the commercial space forming a key part of our strategy, we chose to partner with Deceuninck, starting manufacture of its dedicated commercial window system, the Deceuninck 2500 series earlier this year. Darren Rhodes, Managing Director, North explained why we chose this partnership. “We saw Deceuninck as a strategic partner from the very beginning,” said Darren Rhodes, managing director, North, Glazerite. “Their strong capabilities and dedicated commercial department, which works closely with our sales and commercial team, made them an ideal fit. “The 2500 was recommended by Deceuninck, particularly for the commercial projects. We have traditionally used a chamfered product in that sector, so it fits very well with our strategy,” Darren continued. The Traditional 2500 system is designed for energy efficiency and security, making it ideal for commercial applications. It offers over 30 stock colour options and achieves U-Values as low as 0.86 W/m²K. The system is compatible with standard security hardware and meets the enhanced security standard PAS24 for both windows and doors. “The combination of the Traditional 2500’s core product performance with Deceuninck’s market leading colour options and a world-class OTIF of 98% forms a powerful proposition in the commercial space,” said Darren. “This ensures that clients benefit from high-performing, versatile products along with reliable and efficient delivery. “Technically, Deceuninck is very strong,” Darren added. “Our team had the opportunity to visit Deceuninck’s plants in both Belgium and the UK. This allowed us to gain valuable insights into its manufacturing processes and quality control measures.” “This firsthand experience underscored Deceuninck’s commitment to excellence and innovation. Its comprehensive product training programs for our customer care and technical teams have equipped us with the knowledge and skills needed to deliver exceptional service to our clients. “Additionally, Deceuninck’s advanced software for calculating U-values and energy ratings has been instrumental in ensuring that we can provide our customers with high-quality, energy-efficient products tailored to their specific needs.” At the end of 2023, Glazerite embarked on a significant project by announcing the establishment of a new manufacturing site in Barnsley. “We set ourselves a huge task when we announced our new manufacturing site in Barnsley at the end of last year,” recalled Darren. “The transformation of an empty shell into a fully functioning Deceuninck fabrication site in just 84 days was a remarkable achievement.” The site manufactures Deceuninck 2500 and 2800 casements, tilt and turn windows, as well as composite doors, residential and French doors. The North division is led by Darren and Darryl Count, office manager. “We introduced Deceuninck to our range in the summer last year to open up specification options for our installer partners to be able to compete in their markets,” Darren explained.

We have appointed a new Area Sales Manager to bolster support for installers based in Scotland, where we already have a burgeoning customer base.   Jordan Davidson has joined us in the newly created role of Area Sales Manager - Scotland to underpin the service we offer to existing customers based there. It follows the growth of our product portfolio, which now includes the Deceuninck profile system alongside its VEKA and Residence Collection offering, and the recent opening of our North Division in Barnsley, South Yorkshire.     Scotland-based Jordan has spent nearly a decade in the fenestration industry and will help us strengthen our positioning and the support we can offer installers situated north of the border. He says: “I am excited and grateful to be given the opportunity to join the team at Glazerite. As a fabricator, Glazerite offers installers a huge range of products and solutions designed to deliver first-class installations and grow their business. I am looking forward to meeting our existing customers and welcoming new ones in the near future.”   Jeff Dunn, Group Sales & Commercial Director of Glazerite says: “It is our aim to strengthen our presence nationwide while continuing to deliver what our installers want and need – exceptional customer service and leading, high-quality products.    “By welcoming Jordan to our sales team, we now have a local presence in a growing market. Jordan is key to the continuation of existing relationships with those of our installers based in Scotland and an opportunity for us to reach new customers in an important region.”

We've worked closely with The Residence Collection for more than a decade. Here, Glazerite Area Sales Manager Gio Sangiovanni and Sally Gingell, Area Sales Manager for The Residence Collection, share how our partnership helps deliver high-quality heritage styles and added value for installers.   From our Specials Division in Wellingborough we craft high quality R9 and R7 Windows and doors with a Timberweld® joint. Over a series of recent visits and health checks from The Residence Collection team to our it's clear to see how our close collaboration to strive for the best quality benefits our installers. Sally reveals: “Our longstanding partnership with Glazerite is built on collaboration and feedback. We have monthly meetings with every department, from technical to purchasing, as well as regular catch ups with the sales team. As part of our relationship we also visit the manufacturing team and carry out a fabricator ‘health’ check to ensure that together we are striving for the highest quality products.     Sally Gingell, Residence Collection, Sales Manager UK and Ireland   “We were delighted as ever to see the high standards at work at Glazerite. The manufacturing is exceptional, and I can say with confidence the Timberweld® finish is of the highest quality, thanks to the commitment the team shows in the fabrication of The Residence Collection products.”   Alongside R9, we fabricate R7 using Timberweld® as standard. In recognition of installer choice, R7 is also still offered as the mitre welded option.   As demand for heritage products grows, so too does our flexibility and commitment to ensuring installers have access to products that can help them to win more business and deliver projects easily and efficiently. Giovanni explains: “We are always looking at ways to improve our fabrication to benefit our installers, which is why we chose to implement Timberweld® technology.  By using this method of welding corners on uPVC to create an authentic timber butt joint effect, we can offer R9 unglazed, which makes transportation, fitting and handling easier for installers. This has led to a direct increase in the number of installers who are including R9 in their offering.”   Gio adds: “It is Glazerite’s aim to be the best Residence Collection fabricator in the industry and as part of that, it is critical that we don’t rest on our laurels. We are continually investing and improving every aspect of our business and operations to deliver high quality products and customer service. Working closely with The Residence Collection is a key part of that, and we are delighted that our hard work has been recognised with this terrific feedback.”   The relationship between fabricator and supplier has always been strong, with Glazerite an early adopter of the profile system. Sally explains: “We were so proud that such a large and truly respected fabricator such as Glazerite could see the potential in our product. Since then, our relationship has developed into one of mutual trust and support as both businesses work on the same ethos – building a teamwork approach, developing our people, and supporting customers with quality products.”   Both Glazerite and The Residence Collection also value the importance of marketing and technical support. Each provides installers with distinct ways to showcase their offering, from The Residence Collection’s Find an Installer programme and marketing materials to Glazerite’s brochures, POS materials and social media content that installers can use to differentiate themselves from competitors. Meanwhile both businesses assist installers with technical support that can help support on planning applications in conservation areas.   The future is looking bright for installers who offer heritage products. As authentically crafted timber alternatives, R9 and R7 offer consumers a range of thermal, acoustic and security benefits alongside durability and style. With R9 designed to meet Article 4 guidelines, The Residence Collection products are now routinely accepted in conversation areas across the UK.   Whether you have Residence Collection already in your portfolio or looking to review your existing fabricator, with a question or query on the range let us know and Giovanni will pick up with you. View our Residence Collection Range.

We've partnered with VEKA for more than two decades, the force of two industry leaders gives our installers easy access to a great technical resource coupled with our full range high-quality VEKA products.     For commercial customers, our sales team work closely with VEKA to tap into their innovative WinDoPlan software, a technical calculation tool. The software can be tailored to a project’s unique specifications and will identify if component sizes or combinations are too large or not possible to produce. It can also create cross sectional views and 3D images at the click of a mouse as well as provide relevant information and calculations on thermal performance and project specifics like geographical location, building height, and distance from the coast. The tool also delivers descriptions of profiles, with images, dimensions and a list of accessories available to fit that profile.     Matt Dove, Area Sales Manager for Glazerite, says: “WinDoPlan is an invaluable tool for new build and renovation projects. It allows us to simulate product compatibility so we can resolve the potential for site issues further down the line. This saves time for our installers and allows us to support them with accurate drawings, precise calculations crucial for U-Values and wind loads and invaluable insights at every stage of the project, from the initial tender to the final installation. It also enables us to advise on product choices, so they align with the demands of the project and ensure compliance with energy efficiency requirements.”   Keeping up to date with ever changing industry standards is a huge task for any systems house in our industry. VEKA are the first BSI Kitemarked Systems supplier to achieve SBD and PAS 24:2022 on all products, this is a significant milestone. Working with Glazerite guarantees you the widest product range in the industry - our installers are able to deliver exactly what their end customer wants, from a high quality window to sustainability credentials and innovation in design.   If you'd like to talk to us about how we can support your business with your commercial or domestic installations, please email marketing@glazerite.net    

We welcomed more than 100 customers and suppliers along to our annual Pro Am Golf Day last month, with generous guests raising an incredible £20,500 for mental health charity, Kelly’s Heroes. Our event, now in its 18th year, took place at the 18-hole championship course at Wellingborough Golf Club, which is set in the grounds of Harrowden Hall.  More than 24 teams participated, with guests later joining the golfers for an evening reception packed full of live music, dancing, a raffle and an auction. Winners on the day were Symphony Windows, with a team representing Kelly’s Heroes finishing in second place, and M3 Floodtec a close third. Meanwhile Adrian Barraclough of Quickslide won the ‘Nearest the Pin’ contest.   John Hewitt, founder of Kelly’s Heroes says:  “The passion for the charity and what we do is always strong at the Glazerite Golf Day, but to raise more than £20,000 this year is fantastic.  We rely on fundraising events such as these to be able to provide our much-needed services as we receive no public funding.   “The generosity of these events, donations and other fundraising activities means that we can continue to provide services such as our live chat ‘Listening Ear’ service. In fact the funds raised at last year’s Golf Day enabled us to expand the hours this service is available, and we’re hoping to expand it further following this year’s event." “Times are hard for many people, and it is imperative that Kelly’s Heroes can continue to play its part in supporting those in need. Within the last year alone, the charity has carried out 19 welfare checks and called five ambulances for people in crisis. We are literally saving lives, and it is all thanks to the support of those who generously support us at events like these.” Our Golf Day is a firm favourite for customers, suppliers and employees alike, with the PGA also remarking on the success of the two-day event, which sees PGA professionals compete followed by the customer event and party. Will Dunn, Tournament Director for PGA Midlands, says: “The Glazerite PRO-AM Trophy, which this year took place on Thursday 20th June, always attracts our best from all over the country. The event was followed on Friday 21st June by the more relaxed Glazerite customer and supplier day, which gives our Pro players the opportunity to join in with and play with a terrific bunch of people, sharing tips and having fun along the way. On behalf of the PGA, I’d like to say big thank you to both Glazerite and Wellingborough Golf Club.”     Rob Brearley, Group Managing Director adds: “We’d like to thank the PGA and Wellingborough Golf Club for hosting the golf and the party, as well as all those who took part and helped us to raise an incredible amount for such an important charity. Our main event sponsors this year included Morley Blinds, DoorCo and Deceuninck, as well as Haffner, who generously topped up the initial total to take us over the £20,000 mark. Auction prizes and sponsorship were also provided by Symphony Windows, VEKA, Residence Collection, Business Micros, Avantis, Window Ware, CEN Solutions, Clearview, Brisant, Georgian Bar Company, Turner Windows, K2 Aluminium, Northumberland Glass and D&M Windows."   “Our Golf Day is a much anticipated and very much enjoyed fixture in the calendar, and we really appreciate all those who supported it and took part. The feedback we get after the day is always positive, with everyone agreeing that this year was the best yet! We’re already on countdown to next year’s event.”  

We’re thrilled to share the amazing journey of Lindsay-Anne Straughton, who recently completed the LakesMan Half with remarkable success. Alongside Taylors Joinery & Plastics, we are proud to sponsor her sporting journey and we wish Lindsay all the best as she continues to achieve success!   Lindsay began running in 2014 when a friend asked her to do an obstacle race with her; and what began as a goal of 10k, quickly become a half marathon which then led to her completing the London Marathon in 2016. Her triathlon journey began in 2018 when she entered the LakesMan Half – at this point she had never done a triathlon, never swam in open water and didn’t even own a road bike!  Lindsay says, “Needless to say, it did not go well! I was confident that I could swim the distance, ride the distance and run the distance… what I hadn’t realised was how much preparation goes into the ‘other stuff’." She completed the swim and bike section in 5 hours 10 minutes, and then was sadly told that she had missed the cut off time to start the running section – so, unfortunately, her race was over.   But Lindsay didn’t give up, in fact she re-entered for the 2020 race (which soon got postponed until 2021 because of the covid-19 lockdown).  However, during this time she worked on all the obstacles she had fought in her first race – she taught herself to swim front crawl; she spent the entire summer swimming in local lakes; and she even signed up with a qualified triathlon coach who helped her with training and nutrition. Lindsay went on to complete the triathlon in an incredible 6 hours and 3 minutes!   In 2022, she then went onto to complete her first long distance triathlon, the LakesMan Full (which is the same distance as an IronMan), where she finished 6th lady, 1st in her age category and meant she qualified for the GB Age-group team! Which brings us to now, Lindsay is getting ready for the European Long Distances Championships Almere in Amsterdam, in September 2024 where she will be racing for the GB Age-group team and hoping to qualify for the World Championships in Pontevedra in 2025.   In preparation for her race in September, Lindsay completed the LakesMan Half on the 16th of June, in a brilliant time of 5 hours and 41 minutes!  Her performance throughout the event was nothing short of spectacular and she achieved 2nd in her age group and 19th overall. Lindsay says, “I hit target on all disciplines and even out did myself on the swim with a massive PB, followed by a personal course PB on the bike.” A huge congratulations Lindsay, we are so proud to sponsor and support you throughout your sporting journey.     With this event completed, she is already getting for her next race, Cleveland SteelMan which is at the end of July! We are so excited to continue supporting Lindsay in her future challenges, confident that they will keep inspiring us and many others along the way. If you’re interested in following her journey, give her profile a follow - @triathlon_lin3ie

We set ourselves a huge task when we announced our new manufacturing site in Barnsley at the end of last year. We rose to it though, the empty shell in Barnsley is now a fully functioning Deceuninck fabrication site in just 84 days. Drawing upon the skills and expertise from our functions across the business it has been a real team effort to bring this in from recruitment and IT infrastructure and setup to operations. At the 30,000 sq. ft facility you'll now find a hive of activity, with the manufacture of Deceuninck 2500 and 2800 casements, tilt and turn windows, residential and french doors. The North division, headed up by Darren Rhodes and Darryl Count, is now serving local installer customers with the products, quality and support that our vast customer base across the rest of the UK has come to rely on. We introduced Deceuninck to our range in the summer last year to open up specification and budget options for our installer partners to be able to compete in their markets. Rob McGlennon, Managing Director, Deceuninck has welcomed our partnership and says of our Barnsley site: "We are delighted to be working with Glazerite and it is great to see their Barnsley site now fully operational. Glazerite and Deceuninck share a customer-focused ethos to produce and delivery high-quality products underpinned with exceptional service. Now, with the opening of a Deceuninck focused site, we're looking forward to supporting Glazerite as they continue to go from strength to strength." Our installers are wide ranging in size from domestic installations to trade counters and commercial installations. The Glazerite product range is undoubtedly one of the broadest in the industry, coupled with our technical and marketing support, we can ensure our installers have all they need to differentiate themselves and enable them to compete effectively in their specific markets. Reach out to learn more about how the Glazerite Deceuninck range can transform your projects.

Our Head of Group Marketing, Michelle Wright shares why our decade-long partnership with DoorCo helps our installers open doors to new business. By partnering with DoorCo, the UK's leading independent manufacturer and supplier of composite doors, we have transformed our customer offering. Today, our installers have access to a huge range of high-quality composites designed to suit every homeowner taste, with DoorCo's latest launches taking the aesthetics and performance of the range to the next level. "As a partner, DoorCo is flexible, agile and reactive, quickly repsonding to customer demands and getting ahead of trends." This year, our DoorCo portfolio of traditional and contemporary doors is set to grow further with the addition of new styles, colours and decorative glass options. From the summer, the composite colours available will include nine standard shades, 38 premium hues and the exclusive Patina colours on specific door styles such as the Monza ll, the newly launched and traditionally-styled Eaton and the new contemporary styles of Grove and Kings. With the option also to colour match to any RAL, and a choice of woodgrain or smooth/etched finishes, homeowners will be spoilt for choice. So far this year, the best-selling colours have been the more subtle shades of anthracite, agate grey and slate. However, stand out shades of blue and beginning to trend, with the cool blues of Wedgewood and Cotswold on the rise, along with the brighter blue of Twilight. The quirky Stormy Seas and delicate Dusky Pink are also gaining in popularity. Style-wise, the brand new Eaton is proving popular, while the classic Carnoustie remains a top-seller. DoorCo has also added to its range of decorative glass, including the launch of the distinctive and delicate bevelled heart and flower motif of Blossom and the art-deco inspired Speakeasy, which includes a custom house number design. The partnership we've forged with DoorCo has elevated our offering and gives our installers a huge selection to share with their own customers. What's more, our installers can also benefit from DoorCo's proactive marketing support, which includes digital and printed materials and content. Evolving hardware and smart technology offering Alongside our composite offering, we're evolving our furniture and smart technology as well as our standard offering. Like DoorCo, our partnership with Brisant Secure is built on collaboration, innovation and adding value for our installers. It is a strong partnership, as demonstrated by our recently announced plans to offer Ultion Sweet door furniture as standard on all of our doors, at no extra cost to installers. Ultion Sweet appeals to end customers because it strikes the perfect balance of aesthetics and durability. What's more, Ultion Sweet's exceptional performance and unparalleled weather resistance come backed with a 20-year anti-corrosion manufacturer-to-consumer guarantee, which means homeowners register directly with Brisant-Secure, taking the pressure off potential (though unlikely) future call backs for our installers. With high security features essential and smart technology practically a must for today's homeowners, the three-star cylinder we fit as standard is another differentiator. What is more, a simple upgrade gives homeowners access to Ultion Nuki Plus, which offers a host of clever locking features including smartphone control and fingerprint recognition, adding another point of difference for our installers. When it comes to choice, we don't stop there - almost all of our doors are supplied using the high-performance Avantis multipoint locking system, which, with a simple upgrade can be transformed into the Kubu smart technology offering. It's these partnerships and the forward-thinking nature of the likes of DoorCo that keeps our installers ahead in their own markets. They are also relationships we will continue to develop and build to give our installers access to the most comprehensive range of high-quality composite doors and hardware, underpinned by consistent manufacture and reassuring warranties. Get in touch with us to become a Glazerite installer partner.

STOP PRESS: We are now manufacturing Deceuninck 2800 at our North Division From our announcement at the end of last year, we've managed to bring this in within Q1 of 2024. Setting up a site for manufacture is no easy task, but for a brand new site and for a system that is new to the business, this is quite an achievement.  The power of our expert teams have come together across operations, procurement, IT, sales and marketing to make this happen - what a team! This 30,000 sq. ft space has been completely transformed in just a few months to manufacture the 2800 system with a view to start manufacture of 2500 very soon. The 2500 is available through our East Division, which started production in summer last year. Adding to our already extensive portfolio, installers can now access both Deceuninck systems 2500 and 2800 in casement and tilt & turn windows, and residential and French doors. These are available in the full range of colours for each system. Reach out to learn more about how the Glazerite Deceuninck range can transform your projects.

In today's market accessing a wide range of quality products is essential for installers in winning new business. Whether a domestic installation or commercial installation the same challenges of accommodating the various aesthetics for property style to the more emotive considerations such as security, energy efficiency and the environment. As a business we continually review and adapt our product offering in alignment with changing trends and demands to ensure our installers stay relevant. In the summer last year we introduced the 2500 bevelled system to our range to open up more opportunity to our commercial installers. This was a much welcomed addition to our range and at the end of the year we opened our Barnsley site, for the manufacture of Deceuninck 2500 and 2800 initially. Already in 2024 we have strengthened our aluminium offering with the addition of AluK casement and tilt and turn windows, the EdgeGLIDE+® sliding door and UniFOLD+® bifold doors. Striking the balance of clean and modern living our partnership with Morley Glass was an obvious one to offer the high end range of Uni-Blinds® , to complete installations to a really high standard. Working with partners that at the leading edge of product development is an integral part of our product portfolio. This week VEKA have announced they will soon be unveiling a revolutionary new system. We can't wait to share this one with our installers, it's some fantastic work demonstrating not only their innovative thinking, but they are listening and responding to market and customer needs. By constantly evolving evolving and adapting our already extensive portfolio, our installers have access to an impressive range of systems, products and brands which open up the choice of colours, styles, and price points to a new level. We always have the core considerations at the heart of our product offering with U-Values, Secured by Design, and guarantees and warranties that will satisfy all installations. Glazerite installers partners now have access to VEKA UK, Halo, The Residence Collection and Deceuninck UK products.

Apprenticeships are back in the spotlight for National Apprenticeship Week 2024, with our chance to celebrate our past and current apprentice hard work, dedication and success.  Our Group Managing Director, Rob Brearley, believes apprenticeships are the perfect solution for businesses looking to welcome new talent and fill skills gaps, and an ideal route into rewarding careers for individuals at every age. Rob says: "Apprenticeships help employers build a workforce with future ready skills. We have apprentices working in range of positions across the group, from purchasing and IT to marketing. A number of our employees have also undertaken apprenticeships themselves and found them extremely valuable. Every one of our current and past apprentices are making their mark and contributing to the success of our business." Jack Rutter is a Purchasing Administrator Apprentice at our North West Division. Jack explains: "I chose to do an apprenticeship because it offers practical, hands-on experience in the workplace in addition to qualifcations, with the added bonus of getting paid. I have developed my time management, communication and software skills and boosted my confidence in a supportive and friendly environment." Meanwhile Lucy Neville is working in our Head Office customer service team as a Business Administrator Apprentice. She says "I like the balance of gaining experience and a qualification. My role has helped me develop so many skills, including customer service and IT, as well as listening and patience. It's been really rewarding." George Willdig, 22, who joined us as an Apprentice IT Systems Administrator in 2022, is set to complete his apprenticeship shortly. George says: "I have really enjoyed my apprenticeship. It's been the perfect way to start my career and a really good opportunity to learn useful skills and grow as an individual. I've become skilled in problem solving as I'm often challenged and encouraged to operate autonomously and handle my own tasks." Mathews Joshy is working as a Procurement Apprentice and studying for his Business Admin NVQ, which he is due to complete next month. He says: "I chose to do an apprenticeship with Glazerite because I felt it would be the best way to get some practical, real-world experience and learn skills that I wouldn't be able to in a classroom. I hope to move into a permanent purchasing role with Glazerite and work my way up into a management role." Oli Knaggs is a Digital Marketing Apprentice, studying for his Level 3 in Digital Marketing. He says: "After I finished college, I needed to make the choice between university or finding a job in something I enjoy.The apprenticeship with Glazerite really appealed to me as it was the perfect opportunity to learn and develop my practical skills. Since I've been here, I've improved my marketing skills, and have worked on everything from design software and social media templates to email marketing." Oli's Manager, Lauren Edwards adds: "Apprenticeships are the perfect place to start our in careers like marketing, with the opportunity to build and develop skills and gain confidence in a range of areas. It's been fantastic to see Oli excel in his role and bring a fresh perspective to marketing projects." Rob concludes: "Apprenticeships are a valuable way for people of any age to get a foot on the employment ladder, or to switch to another career. We're delighted to have been able to attract some real talent to Glazerite via this route and we hope we can continue to help all our apprentices reach their full potential."

With external factors making for difficult times, acheiving success this year might feel challenging. As a fabricator partner, we are focused on how we can best support our installers and help them stand out in a fiercely competitive market.   Product choice Having a range of products to choose from strongly appeals to today's increasingly discerning homeowners. Our comprehensive range covers the breadth of VEKA UK, Halo, The Residence Collection, and now the 2500 and 2800 system from Deceuninck. By constantly evolving and adapting our already extensive portfolio, our installers have access to a range of colours, styles, and price points, all backed up with excellent u-values, Secured by Design accreditation, and our 10 year guarantee for a high-quality product.  For homeowners on the hunt for a new door, our DoorCo range is equally as impressive, and one we are adding to this year. Our composite offering is further bolstered by our decision to make Ultion Sweet standard on our doors, enabling our installers to win over customers looking for attractive hardware that combines aesthetics, durability and security.     Added value solutions Having lots of different products to offer your end customer is one thing; sharing that in the right way is another. Showcasing your business to potential customers is key and helping our installers increase brand awareness using marketing is an important part of our overall offering. Our in-house marketing team works with installers in a range of ways, from sharing tips and ideas on how to maximise their marketing in their local market, to supporting with brochures, social media content, and the creation of a tailored website. It's an offering we've calculated is worth more than £5,000 to those installers currently utilising it and this year we're continuing to invest heavily in resources and tools to further strengthen our marketing support packages.   Supportive suppliers From products and extended warranties to marketing, our entire offering is designed to help our installers stand out from their competitors. Working closely with our suppliers means we can continue to deliver a high-quality portfolio and ensure our products continue to hit the spot on the areas that matter to the end customer, from innovation and quality to sustainable materials. One recent example is our collaboration with Brisant Secure to design and manufacture a patio handle that could seamlessly integrate with existing door furniture, while offering unparalleled weather resistance. The joint development partnership resulted in the Sweet patio handle; the perfect example of how working together with a key supplier means we can meet the needs of our installers and their own customers.   Differentiated support We tailor our support to suit each individual installer. That could mean technical advice for commercial installers on designs, regulations, and planning requirements to fabricating non-standard jobs, or reflecting changing end customer tastes and trends for those installers focusing on the residential market. With conditions making it difficult to continue with in-house fabrication, one area we are increasingly supporting is helping fabricator-installer businesses to move to installer-only models. By advising on areas some businesses might not have resources in, such as HR, IT, and marketing, and becoming their fabricator of choice, we help make the transition a smooth process.    Whatever is on the horizon, we're here to support every type of installer, with a tailored approach that sets them apart and helps them stand out in their market.