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Glazerite chairman gets ready for epic charity ride
Glazerite chairman gets ready for epic charity ride
John Hewitt, Chairman of the Glazerite UK Group Ltd, is just weeks away from a 1,000 mile cycle ride in memory of his late daughter Kelly.  The challenge, nicknamed Kelly’s Heroes, will see a 12-strong team of amateur cyclists take part in a mammoth ride from John O’Groats to Land’s End, pedalling off on 16th August.  Some of Glazerite’s customers and good friends of John will be joining him for the ride, including Pete Mew of West Midlands-based Mews Windows and Glyn Pepper of Snowdon Homes.  The team are hoping to raise £50,000 for the charity We Mind & Kelly Matters, which John set up to honour his 24-year-old daughter following her passing in 2018.  John says: “Kelly had fought a battle with anxiety and depression in the months leading up to her death. After she took her own life, we wanted to do all we could in her memory to raise awareness of mental health and support other charities like MIND.  “We hope that our bike ride can raise awareness of the battles people face on a daily basis, as well as illustrate the help and guidance on offer to help support those who are struggling.” John, Pete and the rest of the team have been training for the challenge since last autumn, with a mix of indoor and road cycling. Much of the team’s training this year coincided with the UK-wide ‘lockdown’, which meant finding new ways to train together virtually using indoor cycling equipment and catching up over What’s App for cycling sessions. In the process, John has lost nearly three stone.  John adds: “We know it’s going to be a tough two weeks but nowhere near as tough as it is for those who face battles with mental health. I’d like to thank all the installers and suppliers, including VEKA and the Independent Network, for the support they have shown us so far, including sponsorship and donations. The support from the fenestration industry, even in difficult times we’re all currently facing, has been tremendous.”  In support of Kelly’s Heroes, Northampton-based company All Things Management has put together a video montage for use on social media to help raise even more awareness of the cycle ride. Ben Thomas, who was behind the clip, explains: “Mental health is a topic I am passionate about, and when I heard about the battles Kelly went through I wanted to do something to make a difference. John is inspirational, and I’m proud that we played a small part in this to help raise awareness of mental health.”  The team leaves John O’Groats on 16th August 2020 and aims to reach the Cornish landmark within 13 days. To sponsor Kelly’s Heroes, visit: https://uk.virginmoneygiving.com/Team/Kellys-Heroes
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Video
Glazerite 20 years
Glazerite 20 years
20 year anniversary
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Video
Glazerite offer Kubu Doors
Glazerite offer Kubu Doors
Jeff Dunn, Group Sales & Marketing Director explains the benefits
  |   Tags: Installers
News
Covid-19: Glazerite publishes guide to support installer partners returning to work after 'lockdown'
Covid-19: Glazerite publishes guide to support installer partners returning to work after 'lockdown'
Trade fabricator the Glazerite UK Group has launched a guidance brochure and online hub to help home improvement companies operate in the ‘new normal’. The unprecedented nature of the Covid-19 pandemic has meant uncertainty for many businesses, and in particular those who work in customer’s homes. Now Glazerite has pulled together all the available official guidelines, resources and reference points into an online and printed ‘toolbox’ format. It details risk assessments and other policies and procedures in line with Government guidance, as well as links through to the different types of business and financial support currently available. The site at Homeimprovementshub.co.uk also includes pointers on marketing in the current climate, and contact details of helpful organisations for those who could be struggling with their mental health. Michelle Wright, Glazerite’s Group Marketing Manager, explains: “Adapting to a new way of working can be challenging, and navigating through the guidance can be potentially confusing. We wanted to pull together all of the current guidelines and resources into one place for our installer partners to help them find what they need to know quickly and easily.” Glazerite offers its customers a comprehensive product portfolio, and also a raft of other services, including marketing support. Michelle says: “In the current climate, digital marketing is more important than ever, so we’re encouraging customers to update their websites and make best use of social media channels; sharing what they’re doing as a business around the new working practices. “Our toolbox contains some ideas on key marketing priorities in the current climate, and includes links to our retail suite of brochures. Websites should be a priority for all businesses, which is something we already offer to our installer partners. We’re also encouraging video call platforms for the sales journey so they can still talk to their own customers. Our sales presenter tool can be branded with specific content from the installer and will give them a visual and virtual way to help walk homeowners through the products and offering available.” Jason Thompson, Glazerite’s Group Managing Director, adds: “The last few months have tested most businesses to their limits and we are keen to see the industry return to a degree of normality as quickly as possible. The content of the guide is broad and we’ve tried to cover all of the key areas that will be affecting companies. Any feedback with further areas or content to include would be greatly appreciated to keep it relevant and informative for all users.”
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News
Be aware: Covid 19 spoofing warning
Be aware: Covid 19 spoofing warning
Our IT partner have made us aware of a number of COVID-19 related scams which we would like to share, please keep your wits about you as they try to use this awful situation for their gain.  Many of these are email-based phishing scams and are designed to lure an individual into a false sense of security by imitating well-known organisations and news sources.  Some of the more common phishing scams that have been seen are: Phishing scam impersonating the World Health Organisation:   Health advice emails (containing links to malware-infected documents): Workplace policy emails (containing malicious links): Phishing emails do not seem to be the only kind of scams doing the rounds at the moment, we have heard of numerous fake websites purporting to sell everything from laptops and software all the way through to PPE such as facemasks, gloves and hand sanitiser. Government websites are also being spoofed in order for cybercriminals to try and obtain business and personal information from those who are simply looking for help: Notice the extremely false web address. As well as the above there has been a large rise in SMS messaging scams, which similar to the phishing emails are trying to catch individuals with their guard down when they are most vulnerable… Tips for recognizing and avoiding phishing emails: In many cases your spam and content filters will block any malicious emails and websites, however, despite the fact many of us are working from the comforts of our own homes it is as always, vitally important not to let our guards down and be as vigilant as we usually are when working from the office. Here are some ways to recognize and avoid coronavirus-themed scams: •    Beware of online requests for personal information. A coronavirus-themed email that seeks personal information like your login information is a phishing scam. Legitimate government agencies won’t ask for that information. Never respond to the email with your personal data. •    Check the email address or link. You can inspect a link by hovering your cursor over the URL to see where it leads. Sometimes, it’s obvious the web address is not legitimate. But keep in mind phishers can create links that closely resemble legitimate addresses. Delete the email. •    Watch for spelling and grammatical mistakes. If an email includes spelling, punctuation, and grammar errors, it’s likely a sign you’ve received a phishing email. Delete it. •    Look for generic greetings. Phishing emails are unlikely to use your name. Greetings like “Dear sir or madam” signal an email is not legitimate. •    Avoid emails that insist you act now. Phishing emails often try to create a sense of urgency or demand immediate action. The goal is to get you to click on a link and provide personal information — right now. Instead, delete the message.
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News
Engaging with customers during the pandemic
Engaging with customers during the pandemic
We are not manufacturing at present, but we still have a core team available to help and support you where needed.   With homeowners spending so much time indoors many are thinking about their next home improvement projects.    Whilst you can't visit them and do a physical survey, there is no reason why they can't send you pictures and sizes of their windows and doors to give them a guide on pricing for the works they need. Keep the flow of communication going with your customers, just a few simple steps: 1. Engage with your audiences on social - This is a perfect time to remind your customers what you offer and the improvements they can make to their home.  We will be sending Glazerite installers' social assets to use in the next few days. 2. Send homeowner general info  - A link to your website and any relevant brochures for the products they are interested in.  Our retail brochures are a good starting point. DOWNLOAD NOW. If you don't have a website point them to our homeowner site for now and drop us a note to [email protected] - we'll send any enquiries/queries through to you.  But talk to us about creating your own branded website going forward. 3. Collect the info you need - Ask the homeowner to take pictures and send sizes to you, describing any requirements in the products.   4.  Quote for the work  - You can either use your online ordering system (Sat16) or our order processing team [email protected], as usual, to quote for any works. 5.  Send the quote - Once finalised send the quote to the customer with any relevant paperwork.  Don't forget to remind them this is an approximate quote and will be subject to a full survey once things are back to normal.  But it gives them an idea of the cost in the meantime.          Once we are back to some normality if the customer would like to take the quote further, you can arrange a full survey and final quotation.  
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News
Long Service Employees recognised at Glazerite 20th anniversary bash
Long Service Employees recognised at Glazerite 20th anniversary bash
This year we are delighted to be celebrating 20 years since the Glazerite Group was founded by Group Chairman John Hewitt and Managing Director, Jason Thompson. Fast forward to today and Glazerite now employ over 270 members of staff, who each strive to help make us the 'best in class' supplier for our installer partners.  On 29th February we organised an event for all staff and their partners to join us in honoring reaching this impressive milestone, which couldn't have been achieved without the hard work and dedication of our employees.  Our 20th Anniversary party was held at Sywell Aerodrome in the popular 20's style venue, just 10 minutes up the road from our Head Office in Wellingborough. The evening was enjoyed by all who attended, with the night consisting of a live band, casino, caricaturist and even a Krispy Kreme tower!  As a token of our appreciation for dedicated employees, we commemorated anybody that has been with Glazerite 15 years of longer, with an award presented by Directors of the Company. Along with the award, they were also given a £100 red letter day experience and a bottle of champagne to enjoy (many of which didn't make it home and were consumed throughout the night!)  Those presented with Long Service awards were: Stephen Carr - 17 Years Paul Canfield - 15 Years Gary Craddock - 15 Years Melvyn Farr - 19 Years Clive Hampton - 19 Years Lee Mayes - 15 Years Martyn Peck - 15 Years Jim Preston - 15 Years Neil Ransom - 15 Years Lucy Thorneycroft - 15 Years James Westley - 19 Years Marc Wilson - 19 Years Paul Wright - 15 Years As we now look ahead to the rest of 2020, plans to develop areas of the business are continuing, with the completion of our North West division expansion, along with offering a broader nationwide reach thanks to new vehicles added to our delivery fleet.
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News
Celebrating our 20th year in business
Celebrating our 20th year in business
It’s hard to believe that just two decades ago, WIFI and Google were in their infancy, and we managed to somehow get through the day without smartphones, social media or Netflix. Britney was on the radio, England failed to make it out of the group stages at the Euros, Big Brother arrived on Channel 4, and we’d survived the Millennium Bug. The year 2000 was also the year John Hewitt and Jason Thompson founded Glazerite from a 1000 sq. ft factory in Wellingborough, Northamptonshire. They had just four members of staff and one product – the VEKA Matrix 58mm – and a target of 40 frames per week. VEKA has been with Glazerite since the beginning with the company now growing into one of their largest customers. VEKA MD, Dave Jones, has worked closely with Jason and John from the very start. He believes the relationship between the supplier and fabricator has been built on a ‘mutually successful, open and honest partnership.’ Dave says: “Together, VEKA and Glazerite deliver the best possible products and services, and have continued to do so, even during tough times in the industry. We have always stood and worked together, and we’re both stronger for it.” Today, Glazerite employs over 270 staff who each strive to make us a ‘best-in-class’ supplier for our installer partners. Our product range has evolved into one of the most comprehensive in the industry and from humble beginnings and 40 frames in 2000, we now have a capacity to manufacture in excess of 4000 frames per week. 2020 will also see the full effects of the £1 million investment we poured into the business last year, with improved efficiencies and capacity at our Northwest division thanks to the expansion of our Bolton site, and broader reach thanks to new vehicles in our delivery fleet. So what will 2020 be remembered for? Definitely Brexit, and hopefully a better performance at the Euros. For Glazerite though, we intend to make it the beginning of another two decades of growth, cementing our position as the fabricator of choice and continuing on in our mission to help our installer partners achieve their own business goals. On 29th February, we will be marking our 20 years in business by holding an event at Sywell Aerodrome for all staff members. This will be in recognition of all employees hard work and dedication in helping the business reach this impressive milestone.
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News
Glazerite rolls out employee mental health awareness programme
Glazerite rolls out employee mental health awareness programme
Leading trade fabricator, the Glazerite UK Group, has begun rolling out Mental Health Awareness sessions as part of a nationwide programme. The sessions will encompass all 270 Glazerite employees, based across each of its five sites, with the aim of increasing people’s awareness and understanding of mental health issues like anxiety and depression. David Beeney, the consultant and mental health counsellor leading the sessions, advises companies on how to reduce the stigma of mental health in the workplace. He says: “With mental health issues in the workplace costing UK employers £26 billion per year, it’s key that companies address how they can help their employees, and provide an open and stigma-free environment. “The Glazerite workshops have been designed to help managers better support their teams, and to encourage employees who might be suffering in silence to speak out and seek help. It’s fantastic that Glazerite wants to engage every employee in the process. Being more aware of their own mental health, and that of others around them, means they can reach out and help a colleague who might be struggling with their own wellbeing.” Matthew Thomas, Managing Director of Glazerite East, who has recently taken part in the three hour, interactive workshop, says: “We’ve had lots of positive feedback from our staff so far on the workshops, and it was pertinent to see how some of my older male colleagues found the session so poignant, which I wasn’t necessarily expecting. I think mental health issues are something people feel they have to mask, particularly at work, so it’s really important Glazerite is looking to address the issue, not only with these sessions but with ongoing planned support, such as access to a confidential helpline.” Glazerite Chairman, John Hewitt, says the programme is being implemented with the aim of creating a culture across the business where people feel they can raise mental health issues and discuss them in a stigma-free environment. He adds: “These sessions are the first step towards achieving a more open culture and supportive environment at Glazerite in which our employees can thrive. It’s also important to us that we work together to raise general awareness of mental health issues, especially given they affect as many as one in four people in the UK at some point in their lives.” For more information on David Beeney’s workshop, visit www.breakingthesilence.co.uk
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